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Dev Patnaik

Bio

Dev Patnaik is founder and chief executive of Jump Associates, a growth strategy firm in San Mateo, Calif., whose clients include Nike, Target, and Hewlett-Packard. He is also the author of Wired to Care: How Companies Prosper When They Create Widespread Empathy.

Dev Patnaik

Articles by Dev Patnaik

Recent

  • The Fundamentals of Innovation
    How IBM, Hallmark, and Apple get innovation right—but not for the reasons you might think
  • Don't Wait to Innovate
    If it ain't broke, you can still make it better. How empathy helped a well-run disability insurance claims office do even better
  • Empathy Is Growth
    Knowing the wants of your customers is more important than out-innovating your competitors

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