CSG Chosen to Provide Sophisticated Analytics Solution to Leading Latin American Mobile Operator

  CSG Chosen to Provide Sophisticated Analytics Solution to Leading Latin
  American Mobile Operator

     CSG and Lavastorm Partner on New TSM Intelligent Analytics Solution

Business Wire

ENGLEWOOD, Colo. -- August 26, 2014

CSG International, Inc. (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that a top Latin
American Mobile Operator has expanded the relationship with CSG to support
next-generation data and analytics capabilities.

The client has been a valued CSG customer since 2009. During that time, CSG
has provided its market-leading CSG Intermediate and CSG Interconnect
solutions. Under the terms of the new agreement, the client has licensed CSG
Total Service Mediation (TSM) Intelligent Analytics, an analytics solution
that allows operators to analyze account activity, usage, and trends to drive
business insights and actionable decisions. CSG TSM Intelligent Analytics was
developed by CSG in partnership with Lavastorm Analytics, an agile data
management and analytics software company.

“The CSG TSM Intelligent Analytics solution provides increased transparency
and satisfaction to our client’s vast customer base,” said Rick Woods, vice
president of product management, at CSG. “The offering is easy to configure
and grow on the existing CSG platform, which offers unparalleled
functionality, flexibility, and cost effectiveness while supporting solutions
in new areas such as big data analytics, fraud management, revenue assurance,
and more.”

As the backbone of the TSM Intelligent Analytics offering, CSG Intermediate
boasts more than 200 global installations that process more than 26 billion
events per day. TSM Intelligent Analytics transforms mediation data into
meaningful analysis that enables clients to better understand customer
behavior, which results in improved customer satisfaction and reduced churn.
It also identifies trends that can generate increased revenue and decrease
potential fraud.

“Today’s operators are sitting on a treasure trove of data, including usage
data, network data, machine-generated data, and customer data,” said Drew
Rockwell, chief executive officer of Lavastorm Analytics. “Easy-to-access and
intuitive analytic tools are the keys that unlock the data’s potential and
help operators acquire more customers, increase the relationship value of each
customer and reduce costs. We are thrilled to partner with CSG to develop the
TSM Intelligent Analytics solution because it provides game changing insight
for sales and marketing managers, fraud managers, and other decision makers so
they can reach new levels of operational efficiency and develop
transformational business and technology strategies.”

CSG’s highly scalable offering lowers operational risk and overhead to clients
by consolidating partners onto a single flexible and adaptable platform
available in both license- and cloud-based models.

About CSG International

CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business
support solutions and services company serving the majority of the top 100
global communications service providers, including leaders in fixed, mobile,
and next-generation networks such as AT&T, Comcast, DISH, Orange, Reliance,
SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile,
Verizon, Vivo, and Vodafone. With more than 30 years of experience and
expertise in voice, video, data, and content services, CSG International
offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based
products and solutions that help clients compete more effectively, improve
business operations and deliver a more impactful customer experience across a
variety of touch points. For more information, visit our website at
www.csgi.com.

Contact:

CSG International
KC Higgins, +1 303-434-8163
Public Relations
kc.higgins@csgi.com
or
Liz Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
 
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