(The following is a reformatted version of a press release issued by the Office 
of Connecticut Attorney General George Jepsen and received via electronic mail. 
The release was confirmed by the sender.) 
AG Jepsen, Consumer Counsel Katz Reach Agreement with Frontier over AT&T 
Acquisitions in Connecticut 
Attorney General George Jepsen and Consumer Counsel Elin Swanson Katz today 
announced that the state has reached a settlement agreement with Frontier 
Communications Corporation in connection with its acquisition of AT&T's phone, 
broadband Internet and television services in Connecticut. 
The negotiated, three-year agreement was filed with the state Public Utilities 
Regulatory Authority (PURA) today, and requires PURA's approval. It provides 
for significant capital improvements and other investments and programs as well 
as a rate freeze for certain service offerings for at least three years. 
"This agreement is the product of good-faith efforts on the part of Frontier, 
my office and the Consumer Counsel to ensure that this transaction protects and 
advances the public interest," said Attorney General Jepsen. "The consumer 
protections in this agreement – including provisions on service pricing and 
reliability – will help to provide continuity of service for current and new 
customers. Additionally, $63 million in improvements to broadband service and 
capability over three years will have a significant impact not only on the 
quality of service for current customers but also on expanding broadband 
service to those currently underserved or unserved by AT&T."   
Attorney General Jepsen continued, “We are also pleased that Frontier has made 
commitments to benefit both veterans and charities in our state. This includes 
the company’s agreement to develop a program to offer low-income veterans 
access to affordable broadband and telephone service and to hold job fairs 
specifically targeted to veterans. In addition, we commend Frontier for 
committing to generous community engagement through charitable giving in 
support of Connecticut causes." 
“Frontier will be replacing AT&T as the state’s sole provider of traditional 
landline phone service,” Consumer Counsel Katz said, while noting the exception 
of Verizon’s Greenwich territory.  “With such an important responsibility, I’m 
pleased that Frontier has committed to provide some price protection for those 
that rely on basic phone service, which includes some of our most vulnerable 
citizens.  With Frontier’s  significant investment in broadband expansion, 
including $3 million specifically to help consumers who only can access dial-up 
internet service, I also hope to work with Frontier to implement continued 
improvement in both internet speed and access in the next few years.” 
Katz added, “Frontier has also agreed to support an important change in how the 
state’s utility poles are managed, with its support of key provisions of a 
proposed ‘single pole administrator’  system, which will advance the state’s 
ability to respond to outages from storms, improve pole maintenance, and 
support economic development in the state. They are also making a significant 
commitment to our veterans. I appreciate Frontier’s willingness to work with us 
on all of these important issues.” 
The agreement with the state provides that Frontier:
• Will not increase the basic landline residential rate for at least three 
years. Additionally, Frontier will offer its basic broadband bundle and 
stand-alone basic broadband product at or below current prices for at least 
three years – a product and price-point designed to facilitate quality internet 
access for modest-income families in Connecticut. 
• Will invest a total of $63 million in capital improvements over three years 
(2015, 2016 and 2017) to improve and expand broadband capabilities in 
Connecticut.  This investment will be used both to increase the speed of its 
broadband service and to expand its broadband availability to areas that are 
currently not served.  The company has agreed to dedicate at least $3 million 
to projects focused on expanding to areas that are currently unserved or 
• Will not pass through to or recover transactional costs from Connecticut 
customers. Connecticut customers will not fund any portion of the AT&T 
acquisition premium or purchase price or any costs associated, including 
financial, legal, severance payments, regulatory fees or investment services. 
• Will institute a Connecticut-based pilot program, in collaboration with the 
Department of Veterans Affairs, to improve the adoption and utilization of the 
VA's My HealtheVet and Home Telehealth programs. Frontier will support the 
pilot program with a combination of subsidized broadband service and a $50,000 
donation per year to be used for VA-selected computer tablets and other 
telehealth-capable devices. The program will launch in 2015 and Frontier will 
participate for a least three years. 
• Will provide Connecticut's low-income veteran population reduced price 
broadband service. Eligible veterans will qualify for $19.99 per month basic 
broadband service (reduced from $34.99), without a contract or an auto-pay 
requirement, and will receive a free modem and free first-month service. The 
company will work in the coming months with the Attorney General and Consumer 
Counsel to develop the criteria and mechanism for determining eligibility.   
• Will host at least one veteran-focused job fair per year for three years 
beginning in 2015 to identify veterans for employment by the company. 
• Will maintain charitable contributions in Connecticut in an aggregate annual 
amount of $500,000 beginning in 2015. In addition, in 2014, Frontier agrees to 
a $75,000 sponsorship of the Connecticut Open Presented by United Technologies 
and University of Connecticut Athletics – and a two-year commitment to support 
football and men's and women's basketball – in the total amount of $512,500. 
• Will, in the event of widespread outages – as during a major weather or 
out-of-service event – improve and ensure the accuracy of its outage reporting 
to PURA.  
• Will accelerate ongoing pole inspections by two years and seek to coordinate 
inspection efforts with the state's electric utilities. Frontier will fund 
necessary repairs to poles without tapping into its $63 million capital 
commitment. Frontier also agreed to several provisions regarding pole 
administration, including designating a single point of contact for parties 
seeking a license to install a pole attachment or to relocate attachments, and 
agreed to comply with any final order or decision by PURA in its open docket on 
a third-party statewide utility pole administrator.   
• Will provide a semi-annual report to PURA on its compliance and progress with 
the agreement.
Assistant Attorneys General Michael Wertheimer and John Wright and Associate 
Attorney General Joseph Rubin assisted the Attorney General with this matter. 
Attorney William Vallee, the State’s Broadband Policy Coordinator, and Attorney 
Joseph Rosenthal assisted the Consumer Counsel with this matter. 
(rml) NY
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