Spain's Bankia Transforms ATM Fleet With Diebold Services

          Spain's Bankia Transforms ATM Fleet With Diebold Services

Company to provide hardware, software and managed services for newly optimized
ATM network

PR Newswire

NORTH CANTON, Ohio, Aug. 7, 2014

NORTH CANTON, Ohio, Aug. 7, 2014 /PRNewswire/ --Diebold, Incorporated (NYSE:
DBD) is driving an extensive update of the entire automated teller machine
(ATM) fleet for Bankia, S.A., one of Spain's top financial institutions,
through a comprehensive managed services project.

Diebold, Incorporated logo.

Diebold will support Bankia to reduce the complexity of managing an assorted
fleet of ATMs from different providers by providing multivendor, turnkey
installation services for the project, including terminal audits, terminal
pre-staging, software loading/testing, security module integration, signage
and advertising deployment, ATM installation and ATM training for end users.
Through these services-driven capabilities, Diebold will enable Bankia's
channel transformation strategy for approximately 80 percent of its network by
the end of the multi-year project.

Bankia operates more than 2,000 branches and serves more than 7 million
customers in Spain. The institution is implementing a universal banking model
that will right-size its branch and ATM network, and increase self-service
offerings to drive more customers to the lower-cost ATM channel.

As part of the agreement, Diebold will be managing the installation of more
than 2,100 ATMs in the initial phase of the project,including the deployment
of approximately 900 new Diebold Opteva^® ATMs for the Madrid-based bank.

Bankia's strategic plan calls for reducing its ATM network by 1,000 units to
about 5,000 terminals by the end of 2015. Over the next two years, Bankia will
eliminate multiple older terminals and replace others with more advanced

"We are excited to support such an innovative customer. Bankia has identified
the self-service channel as key to enhancing consumer services and operational
efficiencies, resulting in a renewed and unique customer experience and an
even more agile organization," said Bassem Bouzid, Diebold senior vice
president and managing director of Europe, Middle East and Africa. "Diebold's
advanced service capabilities and self-service technology will help the bank
meet these goals. With this project, we continue to build the momentum we are
creating in the services space, as we move forward with Diebold's growth in
Spain and in the region."

About Bankia, S.A.

Bankia is one of Spain's largest financial institutions, serving more than 7
million customers via a network of more than 2,000 branches. Bankia's activity
is concentrated in Spain. For more information, visit

About Diebold

Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative
self-service technology, security systems and related services. Diebold has
approximately 16,000 employees worldwide and is headquartered near Canton,
Ohio, USA. Visit Diebold at or on Twitter:


SOURCE Diebold, Incorporated

Contact: Media Relations: Kelly Piero, +1-330-490-3741,, Investor Relations: Jamie Finefrock, +1-330-490-6319,
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