Capgemini Launches Integrated Procurement and All-Channel Experience
(inPACE) Solution for NetSuite
New offering integrates companies’ multichannel commerce efforts across the
enterprise to deliver improved customer experiences through the cloud
NEW YORK -- July 29, 2014
Capgemini, one of the world’s foremost providers of consulting, technology and
outsourcing services, today announced the availability of its new Integrated
Procurement and All-Channel Experience solution, inPACE for NetSuite (NYSE:
N). The new offering helps retailers run more effective multichannel commerce
processes by integrating their transaction, fulfillment, merchandise planning
and order orchestration functions.
Capgemini’s inPACE solution is designed to help businesses gain cohesive
planning and supply-demand management capabilities powered by NetSuite so they
can connect multichannel touch points and create a unified process that
promotes long-term customer loyalty and satisfaction. The solution runs on an
agile, cloud-based infrastructure, beneficial for organizations facing
increasingly competitive conditions and high consumer expectations for mobile
commerce and order and delivery responsiveness.
As organizations invest in their all-channel customer selling experience, the
ability to create a fully integrated back- and front-end system that
seamlessly combines the fulfillment process with e-commerce has become more
challenging. Bringing together traditionally disparate business functions is
critical to ensuring a consistent all-channel customer experience.
By leveraging NetSuite’s SuiteCloud Development Platform, Capgemini’s inPACE
solution provides organizations with a single view of their business and
customers - a complete solution integrating multichannel and multi-location
business functions. The solution’s infrastructure enables companies to quickly
respond to market and customer demands while avoiding additional costs
associated with an on-premise system.
“Multichannel commerce requires seamless purchasing processes, which is most
efficiently supported by a cloud-based infrastructure and connected systems
that integrate the most critical supply management functions,” said Vikrant
Karnik, Senior Vice President and Head of Sales, Enterprise Cloud Services,
Capgemini North America. “This collaborative offering with NetSuite is not
only beneficial to internal processes, but also to the brand itself by
facilitating a consistent and reliable customer experience every time.”
“Capgemini’s inPACE solution model addresses many pain points found within
complex, multichannel enterprises, including greaterintegrationof the core
commerce functions and the elasticity to align with dynamic operational
demands,”said Andy Lloyd, NetSuite General Manager for Commerce
Products.“The combination of Capgemini’s deep understanding of the
challengesfacing these organizations with NetSuite’s ability to deliver a
seamless system to run every aspect of a business offers the fastest path to
delivering customer-focused, all channel experiencesintegrated with world
With more than 130,000 people in over 40 countries, Capgemini is one of the
world's foremost providers of consulting, technology and outsourcing
services.The Group reported 2013 global revenues of EUR 10.1 billion (more
than $13 billion USD). Together with its clients, Capgemini creates and
delivers business and technology solutions that fit their needs and drive the
results they want. A deeply multicultural organization, Capgemini has
developed its own way of working, the Collaborative Business Experience^TM,
and draws on Rightshore^®, its worldwide delivery model. Learn more about us
Rightshore^® is a trademark belonging to Capgemini
NetSuite Inc. is the industry's leading provider of cloud-based financials /
Enterprise Resource Planning (ERP) and omnichannel commerce software suites.
In addition to financials/ERP software suites, NetSuite offers a broad suite
of applications, including accounting, Customer Relationship Management (CRM),
Professional Services Automation (PSA) and ecommerce that enables companies to
manage most of their core business operations in its single integrated suite.
NetSuite software allows businesses to automate operations, streamline
processes and access real-time business information anytime, anywhere. For
more information about NetSuite, please visit www.netsuite.com.
NOTE: NetSuite and the NetSuite logo are registered service marks of NetSuite
Glen Nelson, + 1 312-725-0325
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