Egencia Continues its Global Platform Investment with New Personalized Search Technology

Egencia Continues its Global Platform Investment with New Personalized Search 
BELLEVUE, Wash., July 24, 2014 /CNW/ -- Egencia® will unveil a new approach 
to travel search at the GBTA Convention in Los Angeles on July 28-30, 2014. 
The new Egencia adaptive search technology leverages insights from travelers 
to deliver proactive, personalized flight search options. The technology 
enables a faster, more streamlined booking experience for travelers, while 
ensuring compliance with corporate travel policy. 
Even with recent advances in travel technology, searching and booking a trip 
is still a complex and long process.  Expedia® user research shows that 
travelers can run up to 48 search queries before booking. 
At GBTA, Egencia is demonstrating its innovative, adaptive search technology 
which rapidly guides business travelers and arrangers to a set of options that 
are tailored to their preferences and company policy.  It will initially be 
available for air search on Egencia® TripNavigator mobile products, followed 
by the online booking and travel consultant tools. 
"The booking process for business travel can be a real pain point as business 
travelers strive to combine demanding agendas, personal preferences and 
corporate requirements," says Sophie Krishnan, vice president of global 
marketing and product at Egencia. "Based on insights from our business 
travelers and extensive research with Expedia, our adaptive search technology 
should make the booking experience faster and more productive." 
Personalized Shopping Recommendations 
The Egencia adaptive search technology is designed to learn how travelers shop 
by analyzing data from sources such as their search preferences, most common 
keystrokes and past bookings. The search process is built to be adaptive so 
that when the traveler uses Egencia websites or mobile apps, subsequent 
searches require fewer inputs to reach the desired results. For travelers who 
frequently book similar trips, the technology pre-configures common search 
options in the first step of the search process. 
"This is a great feature that will make sure that the personalization built 
into the apps allows travelers to find the content they want, while the policy 
tags are easy to interpret. We want our travelers to have lots of options that 
fit their personal criteria, while guiding them to make a choice that balances 
their needs with our budget," says Jennie Robertson, travel manager with 
Tableau Software, an Egencia customer. 
More Tailored Choices; Not Just More Options 
In addition to learning the travelers' behavior, the search functionality also 
enables users to narrow the results by choosing what they like about a 
particular flight and tap to find further comparable results. For example, a 
traveler or arranger can simply ask for results with similar arrival time, 
airline or duration, and get tailored answers. Visual guides to travel policy 
swiftly narrow the options further to those that are compliant. 
Egencia will be showcasing its new offerings with live demos at the GBTA 
Convention in Los Angeles from July 28-30. Visit booth #2625 to find out more 
and see the latest Egencia innovations. 
In keeping with the convention theme, "Business in Motion," and the dynamic 
spirit of Egencia innovation, the TMC invites press, customers, prospects and 
partners to celebrate "Art in Motion" on the rooftop at The Standard hotel on 
July 29, 7 - 11 pm. 
About Egencia 
Egencia is a leading full-service travel management company delivering 
innovative business travel technology and expert local service to more than 
10,000 clients in 64 countries around the world.  As part of Expedia, Inc. 
(NASDAQ: EXPE), one of the world's largest travel companies, Egencia provides 
forward-looking companies with the ability to drive compliance and cost 
savings in their travel programs, while meeting the needs and requirements of 
the modern business traveler. For more information please visit us at or connect with us on Twitter @Egencia. 
© 2014 Egencia, LLC.  All rights reserved.  Egencia, Egencia TripNavigator 
and the Egencia logo are either registered trademarks or trademarks of 
Expedia, Inc. in the U.S. and/or other countries.  All other trademarks are 
the property of their respective owners.  CST # 2029030-50; CST # 2083922-50. 
Logo -

SOURCE  Egencia 
Annie McElroy-Arnaud, PR Manager, Office: +33 (0)1 73 01 02 21 or Mobile: +33 
(0)6 13 24 43 39, 
CO: Egencia
ST: Washington
-0- Jul/24/2014 13:00 GMT
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