McKesson Launches New Adherence Performance Solution

  McKesson Launches New Adherence Performance Solution

Customer says it makes adherence programs simple, inexpensive and doable

McKesson ideaShare 2014

Business Wire

ORLANDO, Fla. -- July 22, 2014

McKesson Pharmacy Systems and Automation (MPS&A) will launch its new Adherence
Performance reporting solution today at 2014 McKesson ideaShare. The new
solution uses pharmacy data to provide pharmacies with the actionable data
they need to help make an impactful improvement on the adherence of their
patient base.

“Many solutions on the market today can assist pharmacies in the execution of
an adherence program, but our solution uses a combination of the customers’
own pharmacy data and our proprietary algorithm to help bring focus and fast
results to any adherence program implemented by our customers,” said Emilie
Ray, president MPS&A.

McKesson ran a successful pilot program on the new solution with some of its
EnterpriseRx® customers over the past few months to test its success in
various pharmacy models. Participants widely agreed that the new solution
helped them set a direction and implement measurement goals for their
adherence programs.

“Stores that currently struggle, and maybe avoid looking for a solution to
adherence, find the current solutions to be overwhelming or a financial burden
to their business, but this type of solution, which is simple, inexpensive and
doable, helps make their goals a little easier to achieve,” said Hashim
Zaibak, RPh. and proprietor of Hayat Pharmacy, Milwaukee.

While Zaibak and his team have always placed importance on adherence for the
sake of each patient’s health, he believes that the Adherence Performance
Solution has made an impact in the short time they’ve being using it.

“We have our own programs we used for adherence, but we had misses because we
tried to identify patients manually,” he said. “The Adherence Performance
solution helped us identify all of our opportunities and ultimately help more
patients become adherent.”

Not shying away from the business benefits of the Adherence Performance
solution, Zaibak stated that a successful adherence program aligns to a
successful future for retail pharmacies.

“We’ve always known that adherence is important because it’s the right thing
for the patient, but now plan bonuses are being impacted significantly by
their CMS Star ratings. Pharmacies that perform really well with adherence
will continue to be part of certain networks, but those who don’t run the risk
of being excluded,” Zaibak said.

This latest service offering from MPS&A provides pharmacies with an adherence
rating similar to the CMS Star Ratings provided to health plans. This rating
can help pharmacies understand their adherence rating by organizing pharmacy
management system data and giving pharmacies succinct information on target
patients who should be included in an adherence program.

The new adherence solution from MPS&A also provides pharmacies with the
following reports:

  *Dashboard summary: Shows the organization’s overall adherence rating for
    all locations along with benchmarking data showing how the organization
    compares to the rest of its market. This summary also shows the
    organization’s adherence rating trend over time.
  *Adherence ratings by pharmacy location: Pharmacies can understand which
    locations have higher and/or lower ratings to target improvement plans by
  *Adherent patient target number: Specifies how many additional patients
    need to be adherent to increase rating
  *Adherence rating by plan: Report for pharmacies to share with plans to
    show their current adherence rating and improvement over time
  *Target patient list: Summary list of patients to target for an adherence
  *Patient group summary: Report by patient group set up in the pharmacy
    management system

To learn more about MPS&A’s Adherence Performance Solution visit The launch of this product will occur at
McKesson ideaShare, which takes place July 21-July 24 at the Gaylord Palms
Resort in Orlando, Fla. McKesson ideaShare is an annual tradeshow that brings
community pharmacy owners and representatives together to network and share
new ideas. For more information on McKesson ideaShare 2014, visit

About McKesson Corporation

McKesson Corporation, currently ranked 15th on the FORTUNE 500, is a
healthcare services and information technology company dedicated to making the
business of healthcare run better. We partner with payers, hospitals,
physician offices, pharmacies, pharmaceutical companies and others across the
spectrum of care to build healthier organizations that deliver better care to
patients in every setting. McKesson helps its customers improve their
financial, operational, and clinical performance with solutions that include
pharmaceutical and medical-surgical supply management, healthcare information
technology, and business and clinical services. For more information, visit


McKesson Pharmacy Systems & Automation
Elaine Murphy, 724-523-9510
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