ClickSoftware Named a Leader in IDC MarketScape for Worldwide Utilities Mobile
Field Force Management
BURLINGTON, Massachusetts, July 22, 2014
BURLINGTON, Massachusetts, July 22, 2014 /PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of
automated mobile workforce management and optimization solutions for the
service industry, announced today it has been named a leader in the 2014 IDC
MarketScape for Worldwide Utilities Mobile Field Force Management.
According to the report, based on analysis and buyer perception, ClickSoftware
oThe largest independent software vendor specialized in automated mobile
workforce management and service optimization solutions.
oStrongly committed to delivering innovative components and
oMeeting the breadth and depth of utilities industry's business needs.
Product components have many outstanding capabilities, like crew
management, real-time monitoring tools with exceptions handling and
automated decision-making capabilities.
More than 75 utility companies from around the globe rely on ClickSoftware to
transform service delivery by automating critical activities, and providing
visibility into assets and field resources.
Dr. Moshe Ben Bassat, ClickSoftware's Founder and CEO, states, "We are very
proud to be named a leader in this important market sector of Utilities Mobile
Field Force Management. By its very nature a utility company is required to
invest substantial resources to comply with service commitments to customers
and regulators. ClickSoftware's proven solutions enable a utility company to
generate the maximum service for the level of investment the company can
afford to make without risking its own financial viability. Organizations
benefit from ClickSoftware's experience and innovation to leverage artificial
intelligence, social and predictive apps, real-time mobility, and capacity
planning to ensure that workforce productivity is optimized for the benefit of
The IDC MarketScape study provides utility companies (electricity, gas, water,
etc.) with insight into the current capabilities and future strategies of
mobile field force management (MFFM) software vendors, guiding them in
planning a new MFFM implementation
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Mobile Field Force Management Software, 2014 Vendor Assessment as soon as it's
ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile
workforce management and service optimization solutions for the enterprise,
both for mobile and in-house resources. As pioneers of the "Service chain
optimization" concept, our solutions provide organizations with end-to-end
visibility and control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and real-time
management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations
more efficiently, in a scalable, integrated manner. Our solutions have become
the backbone for many leading organizations worldwide by addressing the
fundamental question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb business performance
to service sector organizations of all sizes. The company is headquartered in
the United States and Israel, with offices across Europe, Latin America and
Asia Pacific. For more information, please visit http://www.clicksoftware.com.
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About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of
the competitive fitness of IT, telecommunications, or industry-specific
suppliers in a given market. The research methodology utilizes a rigorous
scoring methodology based on both qualitative and quantitative criteria that
results in a single graphical illustration of each vendor's position within a
given market. IDC MarketScape provides a clear framework in which the product
and service offerings, capabilities and strategies, and current and future
market success factors of IT, telecommunications, or industry-specific vendors
can be meaningfully compared. The framework also provides technology buyers
with a transparent foundation to allow companies to independently compare the
strengths and weaknesses of current and prospective vendors.
Source: IDC MarketScape: Worldwide Utilities Mobile Field Force Management
Software, 2014 Vendor Assessment (IDC Energy Insights # EIOS04W, July 2014)
This press release contains express or implied forward-looking statements
within the Private Securities Litigation Reform Act of 1995 and other U.S
Federal securities laws. These forward-looking statements include, but are not
limited to, those statements regarding expected benefits from using
ClickSoftware's solutions. Such "forward-looking statements" involve known and
unknown risks, uncertainties and other factors that may cause actual results
or performance to differ materially from those projected, including those
discussed in the "Risk Factors" section and elsewhere in ClickSoftware's
annual report on Form 20-F for the year ended December 31, 2013 and in
subsequent filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to (and
expressly disclaims any such obligation to) update or alter its
forward-looking statements whether as a result of new information, future
events or otherwise.
+1-781-272-5903 ext. 2364
SOURCE ClickSoftware Technologies Ltd
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