Industry Focuses on Telemarketing and Online Abuse in India at Two M3AAWG-Hosted Meetings

Industry Focuses on Telemarketing and Online Abuse in India at Two M3AAWG-Hosted Meetings 
New Mobile Messaging Best Practices to Be Released 
SAN FRANCISCO, CA -- (Marketwired) -- 07/17/14 --   Two M3AAWG
anti-abuse events in New Delhi, India, this July will focus industry
efforts on protecting consumers against both telemarketing and cyber
exploitations. The Messaging, Malware and Mobile Anti-Abuse Working
Group is co-hosting a roundtable on call center fraud with the U.S.
Federal Trade Commission followed by its third M3AAWG India
Anti-Abuse Working Group meeting the next day. New industry text
messaging best practices for mobile operators will also be released
during the working group event.  
"India has one of the fastest growing online populations in the world
and is facing many of the same challenges of uncontrolled malware,
diverse cybercrime and mobile abuse that the global Internet
community has been fighting for years. These meetings are an
opportunity to support the local industry's anti-abuse efforts and
share our members' experience and the best practices we've developed
in response to many of the same threats," said Chris Roosenraad,
M3AAWG Chairman.  
The call center roundtable, Preventing Telemarketing Fraud: A
Multi-Stakeholder Response, on July 30 is also being sponsored by the
Data Security Council of India and the Indian software association
NASSCOM. It will include presentations on law enforcement, business
and technical initiatives to identify and block fraudulent
telemarketing and robocalls. DSCI CEO Dr. Kamlesh Bajaj will keynote
the meeting.  
"The FTC continues to bring enforcement cases against telephone fraud
scammers. These include cases against call center operators in India
for frauds on U.S. consumers. It's clear, however, we need a
multi-stakeholder approach to protect consumers over the long term;
this public-private sector roundtable will build on ongoing
cooperative work with the Indian industry and law enforcement to
address these major issues," said Betsy Broder, FTC Counsel for
International Consumer Protection.  
The following day, on July 31, M3AAWG will release its M3AAWG Best
Practices for Mobile Messaging Providers at the one-day India
Anti-Abuse Working Group meeting it is hosting. The new document
outlines the latest procedures and approaches to mitigate abuse of
text, mobile and application-to-application messaging, such as SMS,
MIM and MMS services.  
The vetted anti-abuse working group meeting will also include
presentations on caller ID spoofing, a report on Indian cellular
carriers filtering of text spam, and sender email best practices
challenges. LinkedIn's Kurt Andersen, an active participant in, will present an overview of the DMARC protocol used to
protect against domain and brand spoofing in email messages, followed
by a tutorial on the technique that he will present at the SANOG
conference on August 3, also in New Delhi.  
More information on the India Anti-Abuse Working Group event is
available at The website also includes best
practices and other industry resources on fighting spam, bots and
other online abuse. 
About the Messaging, Malware and Mobile Anti-Abuse Working Group
The Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG)
is where the industry comes together to work against bots, malware,
spam, viruses, denial-of-service attacks and other online
exploitation. M3AAWG ( represents more than one
billion mailboxes from some of the largest network operators
worldwide. It leverages the depth and experience of its global
membership to tackle abuse on existing networks and new emerging
services through technology, collaboration and public policy. It also
works to educate global policy makers on the technical and
operational issues related to online abuse and messaging.
Headquartered in San Francisco, Calif., M3AAWG is driven by market
needs and supported by major network operators and messaging
M3AAWG Board of Directors: AT&T (NYSE: T); CenturyLink (NYSE: CTL);
Cloudmark, Inc.; Comcast (NASDAQ: CMCSA); Constant Contact (NASDAQ:
CTCT); Cox Communications; Damballa, Inc.; Facebook; Google;
LinkedIn; Mailchimp; Orange (NYSE: ORA) (EURONEXT PARIS: ORA);
PayPal; Return Path; Time Warner Cable; Verizon Communications; and
Yahoo! Inc. 
M3AAWG Full Members: 1&1 Internet AG; Adobe Systems Inc.; AOL; BAE
Systems Detica; Cablevision Systems Inc.; Campaign Monitor Pty.;
Cisco Systems, Inc.; CloudFlare; Dyn; iContact; Internet Initiative
Japan (IIJ, NASDAQ: IIJI); Litmus; McAfee Inc.; Mimecast; Nominum,
Inc.; Oracle; Proofpoint; Scality; Spamhaus; Sprint; Symantec and
A complete member list is available at  
Media Contact: 
Linda Marcus, APR 
+1-714-974-6356 (U.S. Pacific) 
Astra Communications 
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