RBC encourages clients affected by post tropical storm Arthur to visit or call their branch for specialized help

RBC encourages clients affected by post tropical storm Arthur to visit or call 
their branch for specialized help 
FREDERICTON, July 17, 2014 /CNW Telbec/ - RBC today announced that special 
considerations may be made for clients affected by post tropical storm Arthur. 
 It also announced a $10,000 donation to the Canadian Red Cross Disaster 
Management Operations. 
"After days without power and significant damage to their properties, many 
people are facing special financial challenges as a result of post tropical 
storm Arthur.  We understand and can help," said Colin Krulicki, RBC Regional 
Vice President, Western N.B. "Our professional, knowledgeable staff can 
provide quality advice and assistance to ensure those affected by the 
hurricane make decisions that are right for their personal circumstances." 
Clients whose financial situation was affected by the storm are encouraged to 
visit or call their personal banker or business account manager. Options might 
include skipping or deferring mortgage or loan payments, or extending credit 
services.  The bank will also reimburse RBC overdraft charges or interest 
charges due to late deposits or late RBC bank-related payments resulting from 
the storm and power outage. "Every client's situation is different so we like 
to steer away from blanket solutions," said Krulicki.  "Personalized advice 
ensures that clients have solutions that are customized for them and for their 
individual conditions." 
In addition to getting their finances in order, many people are also still 
managing through the day to day impacts caused by Arthur and are calling on 
the services of organizations like the Canadian Red Cross.  Recognizing this, 
RBC has made a $7,000 donation to the Canadian Red Cross disaster management 
efforts in Western N.B.  Another $3,000 will be directed to South West N.S. 
and the Annapolis Valley, N.S.   RBC, a corporate partner in the Canadian Red 
Cross Ready When the Time Comes program, also freed up trained staff to work 
with the Red Cross last week.  Three RBC staff from Western N.B. were part of 
this volunteer effort. 
ABOUT RBC In New Brunswick, RBC has almost 1,100 people in 29 units and one 
advice centre serving over 271,000 customers in the province. Last year RBC 
gave almost $3.2 million to non-profit organizations and causes throughout the 
Atlantic region, more than $790,000 of which was directed to New Brunswick. 
Royal Bank of Canada is Canada's largest bank, and one of the largest banks in 
the world, based on market capitalization. We are one of North America's 
leading diversified financial services companies, and provide personal and 
commercial banking, wealth management services, insurance, investor services 
and capital markets products and services on a global basis. We employ 
approximately 79,000 full- and part-time employees who serve more than 16 
million personal, business, public sector and institutional clients through 
offices in Canada, the U.S. and 42 other countries. For more information, 
please visit rbc.com. 
RBC supports a broad range of community initiatives through donations, 
sponsorships and employee volunteer activities. In 2013, we contributed more 
than $104 million to causes worldwide, including donations and community 
investments of more than $69 million and $35 million in sponsorships. Learn 
more at www.rbc.com/community-sustainability.

SOURCE  RBC Royal Bank 
Lori Smith, Manager, Public Affairs, Atlantic Canada, RBC Royal Bank, Tel: 
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CO: RBC Royal Bank
ST: Nova Scotia
-0- Jul/17/2014 10:00 GMT
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