RBC encourages clients affected by post tropical storm Arthur to visit or call their branch for specialized help

 RBC encourages clients affected by post tropical storm Arthur to visit or call  their branch for specialized help  FREDERICTON, July 17, 2014 /CNW Telbec/ - RBC today announced that special  considerations may be made for clients affected by post tropical storm Arthur.   It also announced a $10,000 donation to the Canadian Red Cross Disaster  Management Operations.  "After days without power and significant damage to their properties, many  people are facing special financial challenges as a result of post tropical  storm Arthur.  We understand and can help," said Colin Krulicki, RBC Regional  Vice President, Western N.B. "Our professional, knowledgeable staff can  provide quality advice and assistance to ensure those affected by the  hurricane make decisions that are right for their personal circumstances."  Clients whose financial situation was affected by the storm are encouraged to  visit or call their personal banker or business account manager. Options might  include skipping or deferring mortgage or loan payments, or extending credit  services.  The bank will also reimburse RBC overdraft charges or interest  charges due to late deposits or late RBC bank-related payments resulting from  the storm and power outage. "Every client's situation is different so we like  to steer away from blanket solutions," said Krulicki.  "Personalized advice  ensures that clients have solutions that are customized for them and for their  individual conditions."  In addition to getting their finances in order, many people are also still  managing through the day to day impacts caused by Arthur and are calling on  the services of organizations like the Canadian Red Cross.  Recognizing this,  RBC has made a $7,000 donation to the Canadian Red Cross disaster management  efforts in Western N.B.  Another $3,000 will be directed to South West N.S.  and the Annapolis Valley, N.S.   RBC, a corporate partner in the Canadian Red  Cross Ready When the Time Comes program, also freed up trained staff to work  with the Red Cross last week.  Three RBC staff from Western N.B. were part of  this volunteer effort.  ABOUT RBC In New Brunswick, RBC has almost 1,100 people in 29 units and one  advice centre serving over 271,000 customers in the province. Last year RBC  gave almost $3.2 million to non-profit organizations and causes throughout the  Atlantic region, more than $790,000 of which was directed to New Brunswick.  Royal Bank of Canada is Canada's largest bank, and one of the largest banks in  the world, based on market capitalization. We are one of North America's  leading diversified financial services companies, and provide personal and  commercial banking, wealth management services, insurance, investor services  and capital markets products and services on a global basis. We employ  approximately 79,000 full- and part-time employees who serve more than 16  million personal, business, public sector and institutional clients through  offices in Canada, the U.S. and 42 other countries. For more information,  please visit rbc.com.  RBC supports a broad range of community initiatives through donations,  sponsorships and employee volunteer activities. In 2013, we contributed more  than $104 million to causes worldwide, including donations and community  investments of more than $69 million and $35 million in sponsorships. Learn  more at www.rbc.com/community-sustainability.    SOURCE  RBC Royal Bank  Lori Smith, Manager, Public Affairs, Atlantic Canada, RBC Royal Bank, Tel:  902-421-8121  To view this news release in HTML formatting, please use the following URL:  http://www.newswire.ca/en/releases/archive/July2014/17/c2046.html  CO: RBC Royal Bank ST: Nova Scotia NI: FIN INS  
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