PECO Restores Service to Nearly All Customers Affected by Thursday’s Severe
More than 150,000 customers restored in less than 36 hours
PHILADELPHIA -- July 5, 2014
PECO has restored electric service to nearly all of the more than 155,000
customers left without electric service by Thursday’s severe thunderstorm.
Working throughout the holiday, PECO crews, contract personnel and support
from utilities from Pittsburgh, Connecticut and Massachusetts, as well as
crews from PECO’s sister utility in Baltimore, have restored service to more
than 150,000 customers in less than 36 hours.
As of 7 a.m. Saturday, approximately 3,500 customers remain without service
due to the storm. The company expects to have all customers restored today.
Additional crews from utilities in Ohio and Virginia will join the effort to
help restore service to customers today.The company also has enhanced
staffing in place in the company’s call center, dispatch centers and in the
field to respond to customer needs.
Crews have been working around-the-clock to safely restore service to all
customers impacted by the storm. The company’s Emergency Response Organization
remains activated and all available personnel are responding to restore
service as safely and quickly as possible.
We understand that customers are inconvenienced when they are without service,
and crews will continue to work to safely restore service as quickly as
possible. PECO urges customers to stay safe and always stay away from any
storm damaged electrical equipment, especially downed power lines and tree
limbs that may come into contact with power lines.
PECO asks customers to report electric service interruptions and natural gas
issues immediately by calling 1-800-841-4141. Customers also can report or
view the status of an electric outage at www.peco.com or by using PECO Smart
Mobile On-the-Go, the company’s mobile enhanced website.
Based in Philadelphia, PECO is an electric and natural gas utility subsidiary
of Exelon Corporation (NYSE:EXC). PECO serves 1.6 million electric and more
than 500,000 natural gas customers in southeastern Pennsylvania and employs
about 2,400 people in the region. PECO delivered 85.7 billion cubic feet of
natural gas and 37.8 billion kilowatt-hours of electricity in 2013. Founded in
1881, PECO is one of the Greater Philadelphia Region's most active corporate
citizens, providing leadership, volunteer and financial support to numerous
arts and culture, education, environmental, economic development and community
programs and organizations. For more information visit PECO.com, and connect
with the company on Facebook and Twitter.
Jacqueline Thompson, 215-841-5555
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