ComEd Restores 99 Percent of Customers Affected by Monday’s Severe Storms

  ComEd Restores 99 Percent of Customers Affected by Monday’s Severe Storms

Business Wire

CHICAGO -- July 3, 2014

ComEd has restored power to 99 percent of the more than 420,000 customers
affected by Monday’s fast-moving storms, which included multiple tornadoes and
strong winds reaching 120 miles per hour.

These storms brought approximately 80,000 lightning strikes, and caused severe
damage to electrical infrastructure, knocking down multiple poles and power
lines.

Nearly 900 ComEd and contractor crews have been working around the clock to
safely and efficiently restore service to customers. In addition,
approximately 400 crews from ten states continue to provide restoration
assistance until all customers are restored. Customers who remain without
power are in some of the hardest hit areas. Restoration efforts in these
locations require the most extensive physical repair work in order to restore
power safely. Crews will continue to work until power is restored to all
customers.

“Our number one priority is restoring power quickly and safely to customers in
the remaining impacted areas,” said Terence R. Donnelly, executive vice
president and chief operating officer for ComEd. “We realize that outages
disrupt customers’ lives and businesses. We appreciate our customers’ patience
as we make repairs to our system following this damaging storm.”

ComEd urges customers to contact the utility immediately if they are
experiencing a power outage. Customers can text OUT to 26633 (COMED) to report
their outage and receive restoration information. ComEd also offers a mobile
app for iPhone and Android® smart phones that gives customers the ability to
report power outages and manage their accounts. In addition, customers can
report outages through the website at ComEd.com or on ComEd’s Facebook page at
Facebook.com/ComEd or by calling 1-800 EDISON1 (1-800-334-7661).
Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).

Public safety is paramount during storms and ComEd encourages the public to
remember to take the following precautions:

  *If you encounter a downed power line, immediately call ComEd at
    1-800-EDISON1 (1-800-334-7661) or access our website at ComEd.com and
    report the location. Spanish-speaking customers should call 1-800-95-LUCES
    (1-800-955-8237). Never approach a downed power line. Always assume a
    power line is energized and extremely dangerous
  *Check on elderly and other sensitive family members and neighbors to
    ensure their safety and make alternate arrangements, as it may be some
    time before their power is restored.

Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon
Corporation (NYSE: EXC), the nation’s leading competitive energy provider,
with approximately 6.6 million customers. ComEd provides service to
approximately 3.8 million customers across northern Illinois, or 70 percent of
the state’s population. For more information visit ComEd.com, and connect with
the company on Facebook, Twitter and YouTube.

Contact:

ComEd
Customer Contact:
1-800-EDISON-1 (1-800-334-7661)
or
Media Contact:
312-394-3500
 
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