Umpqua Bank to Convert to FIS Core to Enhance Customer Experience

  Umpqua Bank to Convert to FIS Core to Enhance Customer Experience

Keyfacts:

  *Umpqua Bank, the West Coast’s largest community bank with more than $22
    billion in assets, has selected FIS as its core banking provider.

  *Umpqua will leverage FIS core solutions to enhance internal processes and
    support future growth.

Business Wire

JACKSONVILLE, Fla. -- June 17, 2014

FIS™ (NYSE:FIS), the world’s largest provider of banking and payments
technology, outsourcing and consulting solutions, today announced that it will
provide a comprehensive suite of technology and consulting solutions to
Oregon-based Umpqua Bank.

Umpqua Bank’s recent merger with Sterling Bank has created the West Coast’s
largest community bank. The combined organization will serve its customers,
communities and shareholders with expanded resources and geographic reach. In
an effort to continue to enhance their pioneering customer experience and
provide for their planned growth, Umpqua has chosen to move to FIS' scalable
core solution.

Under the terms of the multi-year agreement, FIS’ core solution will serve as
the foundation for an enterprise-wide transformation. FIS’ open systems
approach will provide long-term flexibility for Umpqua as the company
continues to evolve its customer experience and enhance its products and
services. Umpqua also will use FIS solutions to streamline its business
process improvement initiatives and operations across its retail and
commercial lines of business. To accomplish this, FIS is providing a powerful
suite of retail, commercial and treasury solutions, and helping to drive a
paperless environment with various capture and image technologies.

“Growing banks require a platform capable of supporting their needs now and in
the future. FIS, by virtue of scale, offers banks in that position the ability
to continue to focus on the needs of their customers while streamlining back
office operations,” said Anthony Jabbour, EVP, North American Financial
Institutions, FIS. “We’re pleased that our integrated solutions will
contribute to Umpqua Bank’s long-term growth and success.”

“Umpqua is focused on offering the sophisticated products and services of a
large bank, delivered with the personal service, integrity and engagement of a
community bank, and the innovative customer experience of a leading retailer,”
said Sonny Sonnenstein, EVP, CIO, Umpqua Bank. “Partnering with FIS allows us
to continue to offer our customers a compelling banking experience while
positioning ourselves for future growth.”

About FIS

FIS is the world's largest provider of banking and payments technology,
outsourcing and consulting solutions. With a long history deeply rooted in the
financial services sector, FIS serves more than 14,000 institutions in over
110 countries. Headquartered in Jacksonville, Fla., FIS employs more than
39,000 people worldwide and holds leadership positions in payment processing
and banking solutions, providing software, services and outsourcing of the
technology that drives financial institutions. First in financial technology,
FIS tops the annual FinTech 100 list, is 434 on the Fortune 500 and is a
member of Standard & Poor's 500(R) Index. For more information about FIS,
visit www.fisglobal.com.

Follow us on Facebook (facebook.com/FIStoday) and Twitter (@FISGlobal).

Forward-Looking Statements

Statements in this release that are not strictly historical, including any
statements referring to beliefs, expectations, projections, or any other
statement regarding events or developments we believe or anticipate will or
may occur in the future, may be “forward-looking” statements made pursuant to
the safe harbor provisions of federal securities laws. There are a number of
important factors that could cause events to differ materially from those
suggested or indicated by such forward-looking statements. These include,
among other things, changes in general economic, business and political
conditions, developmental and conversion delays or disruptions inherent with
new software products and technology, and risks of reduction in revenue from
the elimination of existing and potential customers due to consolidation in or
new laws or regulations affecting the banking, retail and financial services
industries, changes in the growth rates of the markets for our solutions, and
other risks detailed in the “Statement Regarding Forward-Looking Information,”
“Risk Factors” and other sections of the Company’s Annual Report on Form 10-K
and other filings with the Securities and Exchange Commission. These
forward-looking statements speak only as of the date of this release, and FIS
does not assume any obligation to update any forward-looking statement.

Contact:

Kim Snider, 904.438.6278
Vice President
FIS Global Marketing and Communications
kim.snider@fisglobal.com
 
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