Viejas Casino & Resort Awarded 2014 TripAdvisor Certificate of Excellence
Recognized as a Top Performing Casino Resort as Reviewed by Travellers on the
World’s Largest Travel Site
SAN DIEGO -- June 9, 2014
Viejas Casino & Resort today announced that it has received a TripAdvisor®
Certificate of Excellence award. The accolade, which honors hospitality
excellence, is given only to establishments that consistently achieve
outstanding traveller reviews on TripAdvisor, and is extended to qualifying
businesses worldwide. Establishments awarded the Certificate of Excellence
represent the upper echelon of businesses listed on the website.
“Winning the TripAdvisor Certificate of Excellence is a true source of pride
for the entire team at Viejas Casino & Resort and we’d like to thank all of
our guests who took the time to complete a review on TripAdvisor,” said Viejas
Casino & Resort General Manager Chris Kelley. “With the TripAdvisor
Certificate of Excellence based on customer reviews, the accolade is a
remarkable vote of confidence in our business and our continued commitment to
When selecting Certificate of Excellence winners, TripAdvisor uses a
proprietary algorithm to determine the honorees that takes into account
reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating
of at least four out of five, volume and recency of reviews. Additional
criteria include a business’ tenure and popularity ranking on the site.
“TripAdvisor is pleased to honor exceptional hospitality businesses for
consistent excellence,” said Marc Charron, President of TripAdvisor for
Business. “The Certificate of Excellence award gives top performing
establishments around the world the recognition they deserve, based on
feedback from those who matter most – their customers. From Australia to
Zimbabwe, we want to applaud exceptional hospitality businesses for offering
TripAdvisor travellers a great customer experience.”
About Viejas Casino & Resort
Located off of I-8 east of San Diego, the Four-Diamond Viejas Casino & Resort
features thousands of slot machines, exciting table games including Blackjack;
Baccarat and Pai Gow; a poker room; a high-stakes bingo hall and an off-track
betting facility. Guests can choose from a variety of restaurants including
the award-winning Grove Steakhouse, The Buffet and The Café. The beautiful
Viejas Outlets, located across the street, offers visitors a unique shopping
experience with highly acclaimed stores, numerous eateries and Viejas Bowl.
And the newest addition, Viejas Hotel, features 128 luxurious rooms and an
expansive pool area with a hot tub and cabanas for lounging or entertaining.
For more information, visit www.viejas.com or call 1-800-847-6537.
TripAdvisor^®is the world's largest travel site*, enabling travelers to plan
and have the perfect trip. TripAdvisor offers trusted advice from real
travelers and a wide variety of travel choices and planning features with
seamless links to booking tools. TripAdvisor branded sites make up the largest
travel community in the world, reaching nearly 260 million unique monthly
visitors**, and more than 150 million reviews and opinions covering more than
4 million accommodations, restaurants and attractions. The sites operate in 39
countries worldwide, including China under daodao.com. TripAdvisor also
includes TripAdvisor for Business, a dedicated division that provides the
tourism industry access to millions of monthly TripAdvisor visitors.
TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 22 other
travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com,
www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com,
www.flipkey.com, www.gateguru.com, www.holidaylettings.co.uk,
www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com,
www.niumba.com, www.onetime.com, www.oyster.com, www.seatguru.com,
www.smartertravel.com, www.tingo.com,www.travelpod.com, www.tripbod.com,
www.vacationhomerentals.com, www.virtualtourist.com, and www.kuxun.cn.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, Q1 2014
**Source: Google Analytics, average monthly unique users, Q1 2014; does not
include traffic to daodao.com
Viejas Casino & Resort
Robert Scheid, Public Relations
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