ClickExpress for NetSuite SuiteApp Achieves 'Built for NetSuite' Verification

ClickExpress for NetSuite SuiteApp Achieves 'Built for NetSuite' Verification

New SuiteApp Provides Organizations Streamlined Mobile Workforce Management
Solution for Exceptional Customer Service

PR Newswire

NETSUITE SUITEWORLD 2014, SAN JOSE, California and BURLINGTON, Massachusetts,
May 14, 2014

NETSUITE SUITEWORLD 2014, SAN JOSE, California and BURLINGTON, Massachusetts,
May 14, 2014 /PRNewswire/ --

ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), a leading provider of mobile
workforce management solutions for the service industry, announced today that
its ClickExpress for NetSuite SuiteApp has achieved the 'Built for NetSuite'
verification. The new SuiteApp, built using NetSuite's SuiteCloud Computing
Platform, enables companies to manage the lifecycle of a service call from
initial customer contact, through work order creation, resource scheduling,
dispatch, real-time updates, completion reports from the field, and managerial
reports and analytics.

Built for NetSuite is a program for NetSuite SuiteCloud Developer Network
(SDN) partners that provides them with information, resources and a method to
verify that their applications and integrations, built using the NetSuite
SuiteCloud Computing Platform, meet NetSuite's standards and best practices.
The Built for NetSuite program is designed to give NetSuite customers
additional confidence that SuiteApps have been built to meet these standards.

With the ClickExpress for NetSuite SuiteApp, companies have the ability to:

  oStreamline the customer service process--information recorded in NetSuite
    CRM will be automatically updated in ClickExpress for NetSuite.
  oSend and receive real-time updates from the field to the back office via
    any mobile device.
  oManage appointment bookings and customer information from one interface.
  oIncrease visibility and effective management of mobile workforce
    schedules, tasks, work orders, reporting and more through one window.

"ClickSoftware recognizes that more organizations are moving to a cloud
strategy for rapid scalability and faster customer response, and the
ClickExpress for NetSuite SuiteApp can help organizations of all sizes meet
these challenges," said Udi Keidar, VP Cloud Services, ClickSoftware. "The
cloud-based mobile workforce management solution enables NetSuite customers to
manage their mobile workers alongside NetSuite ERP and CRM in a single view,
improving customer service levels and lowering operational costs."

"The ClickExpress for NetSuite SuiteApp can enable our customers to improve
the performance of their service organizations through real-time scheduling
and mobility solutions," said Guido Haarmans, NetSuite Vice President of
Business Development for Technology Partnerships. "Like NetSuite, ClickExpress
is a mission critical part of a company's business systems and by achieving
Built for NetSuite verification, ClickSoftware is showing a strong commitment
to quality to our customers."

ClickSoftware will be exhibiting at SuiteWorld 2014, NetSuite's annual user
conference for customers, partners, media and industry analysts, being held
May 12-15 in San Jose, Calif. To learn more, visit us at booth 307 in the
SuiteWorld Expo at the San Jose Convention Center.

For information about Built for NetSuite SuiteApps, please visit For more information about the
integrated solution, please visit

About SuiteCloud

NetSuite's SuiteCloud is a comprehensive offering of cloud-based products,
development tools and services designed to help customers and commercial
software developers take advantage of the significant economic benefits of
cloud computing. Based on NetSuite, the industry's leading provider of
cloud-based financials / ERP software suites, SuiteCloud enables customers to
run their core business operations in the cloud, and software developers to
target new markets quickly with newly-created mission-critical applications
built on top of mature and proven business processes. The complete SuiteCloud
offering includes NetSuite's multi-tenant, always-on SaaS infrastructure; the
NetSuite Business Suite of applications (Accounting/ERP, CRM and Ecommerce);
and the NS-BOS Development Platform.

The SuiteCloud Developer Network (SDN) is a comprehensive developer program
for Independent Software Vendors (ISVs) who build apps for SuiteCloud. All
available SuiteApps are listed on, a single-source online
marketplace where NetSuite customers can find applications to meet specific
business process or industry-specific needs. For more information on
SuiteCloud and the SDN program, please visit:

About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is a leading provider of automated mobile
workforce management and service optimization solutions for the enterprise,
both for mobile and in-house resources. As pioneers of the "Service chain
optimization" concept, our solutions provide organizations with end-to-end
visibility and control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and real-time
management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations
more efficiently, in a scalable, integrated manner. Our solutions have become
the backbone for many leading organizations worldwide by addressing the
fundamental question of job fulfillment: Who does What, for Whom, With what,
Where and When.

ClickSoftware is the premier choice for delivering superb business performance
to service sector organizations of all sizes. The company is headquartered in
the United States and Israel, with offices across Europe, Latin America and
Asia Pacific. For more information, please visit
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This press release contains express or implied forward-looking statements
within the Private Securities Litigation Reform Act of 1995 and other U.S
Federal securities laws. These forward-looking statements include, but are not
limited to, those statements regarding expected benefits from using
ClickExpress for NetSuite. Such "forward-looking statements" involve known and
unknown risks, uncertainties and other factors that may cause actual results
or performance to differ materially from those projected, including those
discussed in the "Risk Factors" section and elsewhere in ClickSoftware's
annual report on Form 20-F for the year ended December 31, 2013, and in
subsequent filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to (and
expressly disclaims any such obligation to) update or alter its
forward-looking statements, whether as a result of new information, future
events or otherwise.

NOTE: NetSuite, the NetSuite logo, SuiteCloud and Built for NetSuite are
service-marks or trademarks of NetSuite Inc.

Media Contacts: Kristin Amico, ClickSoftware, +1-781-272-5903 ext. 2364,

SOURCE ClickSoftware Technologies Ltd
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