Report on State of Data Backup for SMBs Reveals Inadequate Data Backup
Carbonite's Survey Data Released During National Small Business Week Shows Key
Insights Around Data Backup, Security and Recovery
BOSTON, May 12, 2014 (GLOBE NEWSWIRE) -- In conjunction with National Small
Business Week, Carbonite, Inc. (Nasdaq:CARB), a leading provider of hybrid
backup and recovery solutions for businesses, has released the 2014 Report on
the State of Data Backup for SMBs, which demonstrates how exposed small and
medium size businesses (SMB) are in relation to data protection, backup,
security and recovery.
The survey compiles responses from 500 IT professionals at companies in the
U.S. with fewer than 100 employees. Startling statistics show that 40 percent
of IT professionals who service small businesses believe it's likely their
companies would go out of business if they permanently lost all their files,
and 58 percent are not very prepared to experience any amount of data loss.
The 2014 Report on the State of Data Backup for SMBs highlights current
trends, observations, opinions and attitudes about the state of data backup
from the small business IT pro's point of view.
"While data protection may be top of mind for IT, this report demonstrates why
protecting data files should be a company-wide concern and policy," said David
Friend, co-founder and CEO at Carbonite. "Beyond just the financial impact of
data loss, most business owners don't realize how data loss can affect other
aspects of their business, including their employees. As part of National
Small Business Week, Carbonite urges businesses to consider making data
protection and backup plans a priority this year."
Five key takeaways for businesses emerged from the survey responses, which
should serve as a wakeup call to reprioritize how businesses protect their
data and its security:
1. Data Is a Silent Killer to the Bottom Line
Of the SMB IT pros surveyed, 62 percent had experienced the painful results
of data loss and 33 perent of those reported profit loss as a result. The IT
pros surveyed believe it would cost their companies an average of $468,610
in lost revenue if they lost all their data files.
2. The Non-Financial Impact of Data Loss
Nearly two-thirds (62 percent) of IT professionals surveyed had experienced
some form of data loss in their careers. While 33 percent replied that a
result had been profit loss and 32 percent cited a missed business
opportunity, many also reported that data loss hurt employees. These
negative impacts on employees included:
-- Work/life balance of employees suffered (25 percent)
-- Office morale suffered (24 percent)
-- The IT department became micro-managed (21 percent)
-- Employees were fired or laid-off (15 percent)
-- Employees quit (11 percent)
3. Data Security Among SMBs
It was evident from the survey results that IT professionals at SMBs are not
overly concerned with outside forces exploiting vulnerabilities in their
systems and stealing data. While 22 percent of those surveyed placed the
likelihood of an outside threat at either "very" or "somewhat" likely, an
overwhelming majority (78 percent) placed their concerns as only "somewhat
unlikely" or "very unlikely."
Some of these respondents, however, could be exposing themselves to
additional risk by not encrypting their backup data. Only 54 percent of
respondents said they encrypted more than half of their data files and 10
percent do not encrypt any of their backup data, which is surprising
considering today's escalating risks.
4. Data Backup is Underutilized
Daily backup is key to maintaining business operations, yet only a third of
respondents (32 percent) said they had completed a backup that day. Nearly
half of all respondents had backed up all of their business' documents and
files within the past week, and 15 percent said their most recent backup is
up to a month old.
5. Backing Up Online and to the Cloud
Not surprisingly, the survey showed that those who do back up electronically
take full advantage of the technology and back up more of their company data
than those using other methods. Nearly two-thirds said they back up anywhere
from three-fourths to all of their documents and files and another 22
percent back up between half and three-fourths. Only 15 percent of those who
use electronic backup said they do so for less than half of their documents
When it comes to backing up data electronically, there still seems to be a
difference of opinion as to how this should be done, but one area that does
seem to be gaining in traction is in the cloud. A majority of those surveyed
indicated that they have embraced the cloud as a destination of choice for
off-site data backup. While this still lags behind the SMBs who back up to
an external device, such as an external hard drive, NAS device or server (70
percent), cloud use is more popular than off-site servers (37 percent) and
flash drives (30 percent). However, nearly one-third of those surveyed said
their organizations continue to back up data on employee computers or some
other local means.
For a full copy of the 2014 Report on the State of Data Backup for SMBs, visit
Carbonite(Nasdaq:CARB) is a leading provider of hybrid backup and recovery
solutions for businesses. Carbonite offers a comprehensive suite of affordable
services for data protection, recovery and anywhere, anytime access. More than
1.5 million customers, including 50,000 small businesses, trust Carbonite's
secure, easy-to-usecloud backup solutionsand award-winning U.S.-based
customer support. For more information, please visitCarbonite.com, connect
with us on Twitter@carbonite or visit ourFacebook page.
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