The Leading Call Center Software Providers of the Year, Announced by
PALO ALTO, CA -- (Marketwired) -- 04/04/14 -- For companies who
receive vast amounts of incoming calls every day, the quality of the
call center software they use can either hinder or improve their
success immensely. Digital phone systems that use cloud-based
technology are able to transmit signals faster and provide clearer
and smoother communications. Because of the easy accessibility of the
web, call center software providers who use internet technology are
also able to offer boosting features and add-ons at an affordable
price. Those at VoipReview.org have researched and analyzed a handful
of different call center software providers in order to determine the
best in the business. Among the leading providers are: 8x8 Inc.,
SafeSoft Solutions, 4psa.com, and 3CLogic.
8x8 Inc. is the leading call center software provider in the market.
This provider continuously receives high customer ratings, as they
set clients up with solutions that are built to last. As the number
one provider, 8x8 Inc. provides client-oriented call center software
that lets businesses customize their 8x8 package in order to fit
their needs perfectly. Using advanced cloud technology, the contact
center comes with speedy setup and implementation so that businesses
can get started with the software immediately. No hardware necessary,
this clutter-free program lets companies further integrate excellent
CRM with secure and protected data files. With a PCI and CPNI
compliant system, the privacy standards on the 8x8 software is
uncomparable. 8x8 Inc. is a global company, so customers from all
over the world use and enjoy the service they receive. Easy
installation and accessibility, any and all can figure out the 8x8
system and properly access the right reports, information and tools.
SafeSoft Solutions is the runner up as the leading call center
software providers according to VoipReview.org. Customers give
SafeSoft high ratings, mostly in part to the fact that sales tend to
increase with the purchase of SafeSoft software. Some companies even
increase their sales by 400% thanks to the extremely helpful
predictive dialer function included as one of the boosting features
in the SafeSoft package. Other useful aspects of their package deal
include a Market Dialer which is accessible at any place and time by
users as long as a headset, computer and internet is also accessible.
This cloud-based system creates clear calls, secure lines, and easy
call management for clients. With a technical support line available
24/7, customers are able to enjoy the hands-on support of the
SafeSoft Solutions team. Payment options are also super flexible,
including a pay-as-you-go payment model.
This call center software provider is one of the leading providers of
2014 due to being the fastest solution in the telecom market.
VoipReview.org has ranked 4psa.com as one of the top call center
software providers because customers rave about the pay-as-you-go
monthly payment option that lets growing businesses pay less while
still receive ample call center solutions. One of the highlights of
4psa.com is that users are able to connect to Amazon S3 to maximize
storage space. This non-mandatory, but useful tool allows customers
to store recordings, voicemails and faxes in the Amazon S3 cloud
system. 4psa.com guarantees a high-performance database and a
scalable system structure so that all businesses can use this
provider to the benefit them the most.
Businesses looking for more information on call center software
providers can visit:
(858) 454-5900 x 10001
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