eGain and Carestream Health to Speak at CRM 2014
eGain to Showcase How Its Award-Winning Knowledge Management Solution
Expands the Business Value of SAP(R) CRM at Premier Event
SUNNYVALE, CA -- (Marketwired) -- 03/18/14 -- eGain (NASDAQ: EGAN),
the leading provider of cloud-based customer engagement solutions,
today announced it will exhibit and present at CRM 2014 (booth #335).
The event, a collaboration of SAP and SAPinsider, will be held at MGM
Grand, Las Vegas on April 1-4. eGain will showcase eGain
Knowledge(TM), its top-rated knowledge management solution and how it
expands the business value of SAP CRM.
Consistently rated #1 by analysts and trusted by blue-chip clients
worldwide, eGain Knowledge has been certified with SAP CRM
Interaction Center(TM). eGain will also jointly present with
Carestream Health on how the integrated solution is used by
Carestream Health to enhance customer service experiences and agent
productivity across multiple geographies. The presentation is
scheduled for 3:45 pm on April 1.
"Knowledge is power when it comes to customer engagement," said Ashu
Roy, eGain CEO. "eGain Knowledge complements systems of record like
CRM, enabling delightful guided customer journeys across
To learn more, visit the eGain showcase at booth #335.
-- Solution overviews
-- eGain suite
-- eGain Knowledge
-- eGain Knowledge
-- Integrated eGain-SAP solution
eGain's customer engagement solutions power digital
transformation for leading brands. Our top-rated cloud applications
for social, mobile, web, and contact centers help clients deliver
connected customer journeys in a multichannel world. To find out more
about eGain software, visit http://www.egain.com/products/
Headquartered in Sunnyvale, California, eGain has operating presence
in North America, EMEA, and APAC. To learn more about us, visit
www.eGain.com or call our offices: +1-800-821-4358 (US),
+44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).
eGain, the eGain logo, and all other eGain product names and slogans
are trademarks or registered trademarks of eGain Corp. in the United
States and/or other countries. All other company names and products
mentioned in this release may be trademarks or registered trademarks
of the respective companies.
About Carestream Health
Carestream is a worldwide provider of dental
and medical imaging systems and IT solutions; X-ray imaging systems
for non-destructive testing; and advanced materials for the precision
films and electronics markets -- all backed by a global service and
support network. For more information about the company's broad
portfolio of products, solutions and services, please contact your
Carestream representative or call 888-777-2072, or visit
To view Carestream's latest news announcements,
please visit www.carestream.com\news.
CARESTREAM is a trademark of Carestream Health.
eGain media contacts
+44 (0)1291 626200
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