DOCOMO's "mobidoors" JV to Sell Remote Support Solutions outside

DOCOMO's "mobidoors" JV to Sell Remote Support Solutions outside Japan 
Tokyo, Mar 12, 2014 - (JCN Newswire) -  NTT DOCOMO, INC., a personalized mobile
solutions provider for smarter living, announced today that in partnership with
RSUPPORT Co., Ltd. and OrangeOne Corporation, both providers of remote support
solutions, it will establish a joint venture company named mobidoors to sell
customer care and other remote support solutions to mobile network operators
and mobile phone manufacturers outside Japan. The company will launch on March
The joint venture will pursue opportunities for remote solutions outside of
Japan by leveraging RSUPPORT's technical expertise, OrangeOne's
system management knowhow and DOCOMO's experience in providing customer
support and relationship with overseas mobile network operators and mobile
phone manufacturers. In addition to selling remote operation and support
solutions for smartphone users, the company will provide operational and
maintenance support for solution systems. It also will sell RSUPPORT products. 
NTT DOCOMO will hold a 55 percent stake, RSUPPORT will own 40 percent and
OrangeOne 5 percent. The company will be headed by President Yuji Araki and
will start with a staff of eight. 
RSUPPORT is the developer of Smartphone Anshin Remote Support, DOCOMO's
premier customer care service, which enables operators to provide remote
support by performing operations on a shared screen to help users operate and
configure their smartphones. DOCOMO became an equity partner of RSUPPORT in
NTT DOCOMO is a world-leading mobile operator and growing provider of
comprehensive services centered on mobility. The company serves over 60 million
customers in Japan via advanced wireless networks, including a nationwide 3G
network and one of the world's first commercial LTE networks. Leveraging
its unique capabilities as a mobile operator, DOCOMO is a leading developer of
cutting-edge technologies for NFC mobile payments, mobile GPS, mobile TV,
intuitive mobile assistance, environmental monitoring, smart grids and much
more. Overseas, the company provides technical and operational expertise to
eight mobile operators and other partner companies. NTT DOCOMO is listed on the
Tokyo (9437), London (NDCM) and New York (DCM) stock exchanges. Please visit for more information. 
Eijun Tanaka or So Hiroki
International PR
Public Relations Department
Tel:  +81-3-5156-1366
Fax: +81-3-5501-3408
Copyright 2014 JCN Newswire. All rights reserved. 
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