Nearly Two in Three Companies Are Undergoing a Major IT Transformation, According to New Survey from Protiviti

Nearly Two in Three Companies Are Undergoing a Major IT Transformation, 
According to New Survey from Protiviti 
More than 1,100 CIOs and IT professionals surveyed indicate they are pulled in 
multiple directions to address critical challenges that include security 
breaches and continuity failures 
MENLO PARK, Calif., March 12, 2014 /CNW/ - Nearly two out of three (63 
percent) CIOs andinformation technology professionals report that there is a 
"major IT transformation" underway in their organizations, driven largely by 
broader efforts to deliver added value, enhance business performance and 
increase security, according to a new survey by global consulting firm 
Protiviti ( 
The 2014 IT Priorities Survey ( found that the 
roles of CIOs and business-minded technology leaders continue to adapt to a 
broader scope of responsibilities, and are shifting further from supportive 
functions and more toward an integrated aspect of overall business strategy 
and operations. 
"More so than in prior years, IT departments are not only altering their 
structures, they are transforming their fundamental mission," said Kurt 
Underwood, a managing director with Protiviti and global leader of the firm's 
IT consulting practice. "The IT function's objective is evolving from simply 
responding to last year's technology requests to helping shape aspects of 
business strategy through execution with an integrated approach to operations 
that adds value and protects the enterprise." 
More than 1,100 respondents, including CIOs, IT vice presidents, and IT 
directors provided responses about the key issues and capabilities they 
consider priorities this year. Based on the survey findings, the top five 
major areas that present the most pressing challenges for IT professionals are: 

      1. Enhancing and protecting business value– aligning and
         integrating IT risk management and business continuity
         capabilities with broader, long-term business strategy
      2. Cybersecurity – managing and strengthening security and
         privacy for the organizations' systems and data is now a top
         priority across all industries
      3. Data classification – effectively organizing, managing, and
         securing growing amounts of data within the organization
      4. IT asset and data management – improving data and
         information governance programs, driven by the growing use of
         mobile devices and applications and the continued integration of
         cloud computing into IT strategy and processes
      5. Mobile platforms and social media – incorporating secure,
         integrated systems for mobile commerce, devices, etc. and
         addressing social media safeguards and strategy within the

An In-depth Look at Key IT Challenges and Priorities Protiviti's 2014 IT 
Priorities Survey assessed the importance of a variety of areas across 10 
different technology-related categories.

When asked to rate specific areas that are considered priorities on a scale of 
one (lowest) to 10 (highest), respondents consistently ranked topics linked to 
cybersecurity and managing data privacy as "significant priorities" (greater 
than 6.0) across several different categories. In the Managing Security and 
Privacy category, both "developing and maintaining security and privacy 
standards" and "monitoring security events" ranked highly with a 6.4 rating. 
Numerous aspects of "incident response" also ranked highly with a 6.3 rating 
and "managing and classifying enterprise data" was deemed to be a "significant 
priority" as well with a 6.2 rating.

In light of a range of factors such as weather-related events, natural 
disasters and cyber-attacks, companies have placed added emphasis on 
preparedness to protect against business disruptions. In the Ensuring 
Continuity category, three areas ranked as top priorities. "Business 
continuity management and disaster recovery program testing;" "developing and 
maintaining IT disaster recovery plans;" and "ensuring business alignment" all 
ranked highest in the category with ratings of 6.2.

CIOs and IT professionals completing Protiviti's survey indicated that there 
will be greater priority placed on strategic integration into the broader 
enterprise. In the Defining IT Governance and Strategy category, issues 
including "key performance indicators (KPIs) and monitoring IT costs and 
benefits," as well as "integration/alignment of IT planning and business 
strategy" ranked among the highest priorities with a 6.5 rating.

About the Survey Protiviti's 2014 IT Priorities Survey was fielded within the 
last 90 days globally with the majority of respondents from North America. 
More than half of the participants work in publicly traded companies and 
represent virtually all industry sectors, with others working across a variety 
of private, government and not-for-profit organizations.

Survey Resources Available: Report, Webinar, Infographic, Benchmarking Tool 
Protiviti's 2014 IT Priorities Survey report and an infographic of survey 
highlights, along with a short video, are available for complimentary download 
at Additionally, a podcast featuring Underwood 
discussing the survey results is also available on the Protiviti website at

On April 2, 2014 at 11:00 a.m. PDT, Protiviti will host a free webinar to 
explore the survey results and their implications for IT leaders. Protiviti's 
Kurt Underwood will be joined by Protiviti Managing Directors from the firm's 
IT Consulting practice: Cal Slemp, Jeff Sanchez and Mike Schultz. To register 
for the one-hour webinar, visit

Additionally, Protiviti is offering a free online benchmarking tool to enable 
IT professionals to compare their organization's IT capabilities and 
priorities to the survey findings, available at Users can submit their own responses to 
questions from the survey about their technical knowledge, management of IT 
and organizational capabilities, and then download their results in a 
personalized report showing how they compare to the companies in Protiviti's 

About Protiviti Protiviti ( is a global consulting firm that 
helps companies solve problems in finance, technology, operations, governance, 
risk and internal audit, and has served more than 35 percent of FORTUNE 
1000(®) and FORTUNE Global 500(®) companies. Protiviti and its independently 
owned Member Firms serve clients through a network of more than 70 locations 
in over 20 countries. The firm also works with smaller, growing companies, 
including those looking to go public, as well as with government agencies.

Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 
1948, Robert Half is a member of the S&P 500 index.

Protiviti is not licensed or registered as a public accounting firm and does 
not issue opinions on financial statements or offer attestation services.

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Editor's note: infographic of survey highlights available in PDF or JPEG 

SOURCE  Protiviti 
Kathy Keller, (650) 234-6252, 
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-0- Mar/12/2014 18:12 GMT
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