eGain in KMWorld's "100 Companies that Matter in Knowledge Management" List Eighth Year in a Row

eGain in KMWorld's "100 Companies that Matter in Knowledge Management" List 
Eighth Year in a Row 
Company Recognized Once Again for Cutting Edge Innovation in the
Knowledge Management Space 
SUNNYVALE, CA -- (Marketwired) -- 03/03/14 --   eGain (NASDAQ: EGAN),
the leading provider of cloud-based customer engagement solutions,
today announced that it has been featured on the 2014 KMWorld list of
"100 Companies that Matter in Knowledge Management." For the past
fourteen years, knowledge management practitioners, theorists,
analysts, vendors, and their customers and colleagues have come
together to select the top 100 providers defining and exemplifying
best practices in knowledge management.  
"eGain continues to advance the state of the art in knowledge
management by blending sparkling technology with a deep, fundamental
commitment to customer success," says Hugh McKellar, KMWorld
Consistently rated #1 by premier industry analysts for over a decade,
eGain Knowledge(TM) is trusted by enterprise clients around the world
to deliver delightful, guided customer experiences across web,
social, contact center, and mobile touchpoints. The solution helps
improve contact center productivity and customer self-service
adoption, improve sales, and reduce unwarranted product returns and
field service visits. 
The 2014 list will be published in the March issue of KMWorld
For more information on eGain knowledge management, visit:
highlights: eGain KnowledgeAgent and eGain SelfService
 Video: Two
Companies: An eGain Knowledge Cloud Tale 
About KMWorld 
KMWorld ( is the leading information provider serving
the Knowledge Management systems market and covers the latest in
Content, Document and Knowledge Management, informing more than
40,000 subscribers about the components and processes -- and
subsequent success stories -- that together offer solutions for
improving business performance. KMWorld is a publishing unit of
Information Today, Inc. ( 
About eGain 
eGain's customer engagement solutions power digital transformation
for leading brands. Our top-rated cloud applications for social,
mobile, web, and contact centers help clients deliver connected
customer journeys in a multichannel world. To find out more about
eGain software, visit  
Headquartered in Sunnyvale, California, eGain has operating presence
in North America, EMEA, and APAC. To learn more about us, visit or call our offices: +1-800-821-4358 (US),
+44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).  
eGain, the eGain logo, and all other eGain product names and slogans
are trademarks or registered trademarks of eGain Corp. in the United
States and/or other countries. All other company names and products
mentioned in this release may be trademarks or registered trademarks
of the respective companies.  
eGain Media Contact
Pallavi Kuntamukkala
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