Sykes Enterprises, Incorporated's Chief Financial Officer (CFO) Mike Kipphut Announces Retirement After a Decade and a Half With

Sykes Enterprises, Incorporated's Chief Financial Officer (CFO) Mike Kipphut
Announces Retirement After a Decade and a Half With the Company

EMEA Finance & Operations Senior Vice President (SVP) John Chapman to be Named
Successor CFO

TAMPA, Fla., Feb. 27, 2014 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated
("SYKES" or the "Company") (Nasdaq:SYKE), a global leader in providing
comprehensive outsourced customer contact management solutions and services in
the business process outsourcing (BPO) arena, announced today that its current
Executive Vice President and Chief Financial Officer Mike Kipphut, who has
been with the Company since 2000, will be retiring April 15, 2014.

President and Chief Executive Officer Chuck Sykes commented, "I want to thank
Mike for over 14 years of service and his many contributions to SYKES. He has
been a trusted leader and advisor first to John Sykes, the Company's founder,
and then to me. He joined the Company at a pivotal time, just as the dot-com
bubble was unwinding and our business model was undergoing a shift to
offshore. And over the ensuing period, he helped us manage through the
transition offshore while elevating the finance group by bringing great rigor
to areas such as M&A, strategy, financial planning, tax, treasury and
financial reporting. We will all miss him tremendously and wish him the best
in his retirement. And I want to welcome John, who, for 12 years, has
successfully led the finance group in Europe Middle East & Africa (EMEA),
which spans 10 countries. With his deep industry knowledge and established
internal relationships, he will build on the focus and discipline already in
place as his appointment ensures readiness and a smooth transition. John will
be relocating to the U.S., and he has the support of our team and the backing
of our board to succeed in his new role."

"Although I am looking forward to my retirement, I can't help but say that
this moment is bitter-sweet. It has been a pleasure working with such a
talented team of individuals for a decade and a half, and I will miss every
one of them. I have known Johnfor asignificant part of my career atSYKES
and have worked very closely with him. He has played an important role in
helping us navigate the evolving financial landscape in EMEA, particularly the
strategic review undertaken in 2011. Over the last couple of years, he has
stepped up and taken a wider role in the EMEA organization, adding to his
financial responsibilities. Given his deep knowledge of the business and
proven track record, he will contribute to the future growth of the Company,"
remarked Mike Kipphut.

John Chapman has been with SYKES for a total of 12 years. John joined the
Company as the VP of Finance, managing the EMEA finance function. In 2011, as
a result of the EMEA strategic review, he added the title of operations to his
finance responsibilities. John is a graduate of the University of Dundee, and
is a Chartered Accountant. Before SYKES, John worked as a financial controller
for seven years for Raytheon UK, an aviation and aerospace company.

Stated John Chapman, "Mike has been a great mentor to me and has been
incredibly supportive of the finance group's efforts in EMEA. He leaves a
finance team, which is built on a solid foundation. And I look forward to
making my contribution in my new capacity."

About Sykes Enterprises, Incorporated

SYKES is a global leader in providing a comprehensive customer contact
management solutions and services in the business process outsourcing (BPO)
arena. SYKES provides an array of sophisticated customer contact management
solutions to Fortune 1000 companies around the world, primarily in the
communications, financial services, healthcare, technology and transportation
and leisure industries.SYKES specializes in providing flexible, high quality
customer support outsourcing solutions with an emphasis on inbound technical
support and customer service.Headquartered in Tampa, Florida, with customer
contact management centers throughout the world, SYKES provides its services
through multiple communication channels encompassing phone, e-mail, web, chat
and social media.Utilizing its integrated onshore/offshore and virtual home
agent delivery models, SYKES serves its clients through two geographic
operating segments: the Americas (United States, Canada, Latin America, India
and the Asia Pacific region) and EMEA (Europe, Middle East and Africa).SYKES
also provides various enterprise support services in the Americas and
fulfillment services in EMEA, which include multi-lingual sales order
processing, payment processing, inventory control, product delivery and
product returns handling.For additional information please visit
www.sykes.com.

CONTACT: Subhaash Kumar
         Sykes Enterprises, Incorporated
         (813) 233-7143
 
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