Vonage Wins 2014 People's Choice Stevie® Award For Favorite Customer Service, Telecommunications

Vonage Wins 2014 People's Choice Stevie® Award For Favorite Customer Service, 
Company Also Earns Silver Stevie® Award for Customer Service Department of 
the Year 
HOLMDEL, N.J., Feb. 26, 2014 /CNW/ - Vonage Holdings Corp. (NYSE: VG), a 
leading provider of communications services connecting consumers and 
businesses through cloud-connected devices worldwide, won two prestigious 
awards at the 8th Annual International Stevie Awards for Sales & Customer 
Service Gala Banquet & Awards Ceremony. Vonage earned the 2014 People's Choice 
Stevie(®) Award for Favorite Customer Service in the telecommunications 
category, and the 2014 Silver Stevie(®) Award for Customer Service Department 
of the Year, also in the telecommunications category. 
(Photo: http://photos.prnewswire.com/prnh/20140226/NY72301 ) 
"Vonage is committed to providing excellent service to each and every one of 
our customers," said Marc Lefar, chief executive officer of Vonage. "We are 
thrilled to receive the People's Choice Award for Favorite Customer Service 
and the Silver Stevie for Customer Service Department of the Year. These 
awards are a testament to our dedication to our customers. We appreciate the 
recognition from the Stevie Awards and the people who voted for us." 
The Stevie Awards for Sales & Customer Service are the world's top sales, 
contact center and customer service awards. The Stevie Awards organizes 
several of the world's leading business awards shows including the prestigious 
American Business Awards(SM )and International Business Awards(SM). More than 
260 executives around the world participated in the judging process for the 
2014 Stevie Awards to determine the Finalists and the Gold, Silver and Bronze 
placements. The awards were presented to honorees during a gala banquet on 
February 21 at the Bellagio in Las Vegas. More than 400 nominated customer 
service and sales executives from the United States and several other 
countries attended. 
Approximately 430,000 votes were cast in the 2014 People's Choice Stevie( 
)Awards for Favorite Customer Service. The worldwide public vote was conducted 
between January 23 and February 14, 2014, with the highest number of votes 
deciding the winners in 11 industry categories. 
"Entries to the Stevie Awards for Sales & Customer Service awards have almost 
doubled over the past few years," said Michael Gallagher, president and 
founder of the Stevie Awards. "Not only have we seen a dramatic increase in 
the number of entries, but the judges have also seen a remarkable rise in the 
quality of the nominations submitted overall. We congratulate all of this 
year's Stevie winners for their outstanding work." 
The Business TalkRadio Network will broadcast a recording of the presentations 
this Wednesday, February 26, at 8:00 p.m. Eastern Time. 
About Vonage  Vonage (NYSE: VG) is a leading provider of communications 
services connecting individuals through cloud-connected devices worldwide. The 
Company has approximately 2.5 million subscriber lines and serves consumers 
and small and medium business customers. 
Vonage provides feature-rich, affordable communication solutions that offer 
flexibility, portability and ease-of-use for both landline and mobile phones. 
The Vonage World(®) plan offers unlimited calling to more than 60 countries 
with popular features like call waiting, call forwarding and visual voicemail 
– for one low monthly rate. Vonage Mobile is a free downloadable app for 
iPhone(®) and Android™ that lets users talk, text and video chat worldwide 
for free with anyone else who uses the app.  Vonage's service is sold on the 
web and through regional and national retailers including Walmart, Best Buy, 
Kmart and Sears, and is available to consumers in the U.S. (www.vonage.com), 
Canada (www.vonage.ca) and the United Kingdom (www.vonage.co.uk). 
Vonage Business Solutions provides a robust suite of communications features 
critical to running a business, and can save businesses at least 30 percent on 
their domestic phone bills(1). In addition, Vonage offers businesses 
international long distance rates to the most frequently called countries that 
are, on average, 75 percent lower than the competition(2). 
The company's best-in-class business features include call analytics, 
conference calling, call transfer, virtual receptionist, extension dialing, 
call forwarding, SimulRing(®), mobile capabilities and more, all managed 
through the convenience of an online account.  For more information about 
Vonage Business Solutions, visit Vonage.com/business. 
1) Savings claim is based on the average monthly recurring charge for 
unlimited domestic business calling plans from the top three wireline service 
providers. Comparison excludes promotional pricing, fees, surcharges or taxes 
and assumes a customer already has broadband service. Check your phone bill to 
determine the savings that would apply to you. 
2) Based on comparison of the top three wireline service providers' per-minute 
rates to the top 50 markets. 
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey and also 
operates in Canada and the United Kingdom, with a development facility located 
in Ra'anana, Israel. Vonage(®) is a registered trademark of Vonage Marketing 
LLC, owned by Vonage America Inc. 
To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a 
fan on Facebook, go to www.facebook.com/vonage. To subscribe on YouTube, visit 
About The Stevie Awards Stevie Awards are conferred in five programs: the 
Asia-Pacific Stevie Awards, The American Business Awards, The International 
Business Awards, the Stevie Awards for Women in Business, and the Stevie 
Awards for Sales & Customer Service.  Honoring organizations of all types and 
sizes and the people behind them, the Stevies recognize outstanding 
performances in the workplace worldwide.  Learn more about the Stevie Awards 
at www.StevieAwards.com. 
Sponsors and supporters of the 8th annual Stevie Awards for Sales & Customer 
Service include the Business TalkRadio Network, Competence Call Center, and 
ValueSelling Associates. 

SOURCE  Vonage Holdings Corp. 
Jo Ann Tizzano, Vonage, 732-365-1363, joann.tizzano@vonage.com 
PRN Photo Desk, photodesk@prnewswire.com 
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