Vonage Wins 2014 People's Choice Stevie® Award For Favorite Customer Service,
Company Also Earns Silver Stevie® Award for Customer Service Department of the
HOLMDEL, N.J., Feb. 26, 2014
HOLMDEL, N.J., Feb. 26, 2014 /PRNewswire/ --Vonage Holdings Corp. (NYSE: VG),
a leading provider of communications services connecting consumers and
businesses through cloud-connected devices worldwide, won two prestigious
awards at the 8th Annual International Stevie Awards for Sales & Customer
Service Gala Banquet & Awards Ceremony. Vonage earned the 2014 People's Choice
Stevie^® Award for Favorite Customer Service in the telecommunications
category, and the 2014 Silver Stevie^® Award for Customer Service Department
of the Year, also in the telecommunications category.
"Vonage is committed to providing excellent service to each and every one of
our customers," said Marc Lefar, chief executive officer of Vonage. "We are
thrilled to receive the People's Choice Award for Favorite Customer Service
and the Silver Stevie for Customer Service Department of the Year. These
awards are a testament to our dedication to our customers. We appreciate the
recognition from the Stevie Awards and the people who voted for us."
The Stevie Awards for Sales & Customer Service are the world's top sales,
contact center and customer service awards. The Stevie Awards organizes
several of the world's leading business awards shows including the prestigious
American Business Awards^SM and International Business Awards^SM. More than
260 executives around the world participated in the judging process for the
2014 Stevie Awards to determine the Finalists and the Gold, Silver and Bronze
placements. The awards were presented to honorees during a gala banquet on
February 21 at the Bellagio in Las Vegas. More than 400 nominated customer
service and sales executives from the United States and several other
Approximately 430,000 votes were cast in the 2014 People's Choice Stevie ^
Awards for Favorite Customer Service. The worldwide public vote was conducted
between January 23 and February 14, 2014, with the highest number of votes
deciding the winners in 11 industry categories.
"Entries to the Stevie Awards for Sales & Customer Service awards have almost
doubled over the past few years," said Michael Gallagher, president and
founder of the Stevie Awards. "Not only have we seen a dramatic increase in
the number of entries, but the judges have also seen a remarkable rise in the
quality of the nominations submitted overall. We congratulate all of this
year's Stevie winners for their outstanding work."
The Business TalkRadio Network will broadcast a recording of the presentations
this Wednesday, February 26, at 8:00 p.m. Eastern Time.
Vonage (NYSE: VG) is a leading provider of communications services connecting
individuals through cloud-connected devices worldwide. The Company has
approximately 2.5 million subscriber lines and serves consumers and small and
medium business customers.
Vonage provides feature-rich, affordable communication solutions that offer
flexibility, portability and ease-of-use for both landline and mobile phones.
The Vonage World^® plan offers unlimited calling to more than 60 countries
with popular features like call waiting, call forwarding and visual voicemail
– for one low monthly rate. Vonage Mobile is a free downloadable app for
iPhone^® and Android™ that lets users talk, text and video chat worldwide for
free with anyone else who uses the app. Vonage's service is sold on the web
and through regional and national retailers including Walmart, Best Buy, Kmart
and Sears, and is available to consumers in the U.S. (www.vonage.com), Canada
(www.vonage.ca) and the United Kingdom (www.vonage.co.uk).
Vonage Business Solutions provides a robust suite of communications features
critical to running a business, and can save businesses at least 30 percent on
their domestic phone bills^1. In addition, Vonage offers businesses
international long distance rates to the most frequently called countries that
are, on average, 75 percent lower than the competition^2.
The company's best-in-class business features include call analytics,
conference calling, call transfer, virtual receptionist, extension dialing,
call forwarding, SimulRing^®, mobile capabilities and more, all managed
through the convenience of an online account. For more information about
Vonage Business Solutions, visit Vonage.com/business.
1) Savings claim is based on the average monthly recurring charge for
unlimited domestic business calling plans from the top three wireline service
providers. Comparison excludes promotional pricing, fees, surcharges or taxes
and assumes a customer already has broadband service. Check your phone bill to
determine the savings that would apply to you.
2) Based on comparison of the top three wireline service providers' per-minute
rates to the top 50 markets.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey and also
operates in Canada and the United Kingdom, with a development facility located
in Ra'anana, Israel. Vonage^® is a registered trademark of Vonage Marketing
LLC, owned by Vonage America Inc.
To followVonageon Twitter, please visitwww.twitter.com/vonage. To become a
fan on Facebook, go towww.facebook.com/vonage. To subscribe on YouTube,
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards,
The American Business Awards, The International Business Awards, the Stevie
Awards for Women in Business, and the Stevie Awards for Sales & Customer
Service. Honoring organizations of all types and sizes and the people behind
them, the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the 8th annual Stevie Awards for Sales & Customer
Service include the Business TalkRadio Network, Competence Call Center, and
SOURCE Vonage Holdings Corp.
Contact: Jo Ann Tizzano, Vonage, 732-365-1363, firstname.lastname@example.org
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