Westcon Group Signs Distribution Agreement With AltiGen Communications

Westcon Group Signs Distribution Agreement With AltiGen Communications 
Drives Opportunity to Expand Microsoft Lync Implementations in
Contact Centers Across EMEA 
SAN JOSE, CA -- (Marketwired) -- 02/19/14 --  AltiGen Communications,
Inc. (OTCQX: ATGN), a leading provider of Microsoft-based Unified
Communications solutions, is pleased to announce that Westcon Group,
a value-added distributor of category-leading unified communications,
network infrastructure, data center and security solutions with a
global network of specialty resellers, today expanded its unified
communications portfolio to include AltiGen's MaxACD contact center
for Lync solution. This agreement allows EMEA partners to accelerate
growth of Microsoft Lync in their customers' contact centers.  
With more than five million enterprise voice seats of Microsoft Lync
deployed to date, organizations around the world are increasingly
looking to implement contact centers in parallel to more effectively
manage communications. Eliminating complexity and costs associated
with installing and maintaining multiple products, AltiGen simplifies
the process via a unified, integrated platform. The company's MaxACD
offers a range of extensive features, including an Enhanced Auto
Attendant and IVR, Skills-Based Routing, call recording and extensive
reporting. The solution provides the superior qualities that contact
centers demand, as well as high availability for business continuity. 
"Microsoft Lync is a relatively untapped opportunity for contact
centres in EMEA, so our partnership with AltiGen will create
significant reseller opportunities in the region. AltiGen is an
expert in the contact center space with more than fifteen years of
technology innovation delivering comprehensive and integrated
software. This agreement allows us to further expand our vendor
portfolio, while enabling partners to significantly increase value to
their customers," comments David Grant, Senior Vice President Westcon
Convergence, EMEA. 
AltiGen MaxACD supports contact centers from 5-256 agents and is
primarily used in departmental contact centres such as: IT Help desk,
sales, technical support, and customer services. Cost-effective and
easy-to-deploy in the contact center, the solution removes the need
for scripting or programming. AltiGen is simple to configure with up
to only 5x licence types required; coupling this with an ability to
virtualize the solution, the contact center can be deployed on
existing customer hardware thereby reducing costs further. The
platform also allows contact center managers to measure, monitor and
manage activities. 
"During the past 12 months, we've seen significant growth in the Lync
Enterprise Voice market, and our ability to offer a contact center
solution that natively integrates to Lync adds real business
benefits. To be successful, we required a partnership with a high
profile distribution partner sharing our vision. Westcon's commitment
to complete support service to their customers from design to
delivery is exceptional and we are delighted to be working with
them," comments Paul Fullman, Vice President AltiGen Communications,
EMEA. 
About Westcon Group
 Westcon Group, Inc. is a value added distributor
of category-leading unified communications, network infrastructure,
data center, and security solutions with a global network of
specialty resellers. Westcon's teams create unique programs and
provide exceptional support to accelerate the business of its global
partners. Strong relationships at every level of the Westcon Group
organization enable partners to receive support tailored to their
needs. From global logistics and flexible customized financing
solutions to pre-sales, technical and engineering assistance, the
company works with partners to respond with agility and speed to
changing market conditions so they can achieve the fastest time to
revenue. Westcon Group's portfolio of market-leading vendors
includes: Cisco, Avaya, Brocade, Polycom, Check Point, and Blue Coat.
For more information, please visit www.westcongroup.com.  
About AltiGen Communications
 AltiGen Communications, Inc. (OTCQX:
ATGN) is a leading provider of 100% Microsoft-based VoIP business
phone systems and Unified Communications solutions. Having more than
10,000 customers around the world, AltiGen solutions are designed for
high reliability, ease of use, seamless integration to Microsoft
infrastructure technologies, and are built on a scalable, open
standards platform. AltiGen's worldwide headquarters is in Silicon
Valley, California, with international operations based in Shanghai,
China. Local sales, service and support are provided by AltiGen's
worldwide network of over 300 certified partners. For more
information, call 1-888-ALTIGEN or visit the web site at
www.altigen.com. 
Trademarks
 Copyright 2013 AltiGen Communications,
Inc. All rights reserved. Product names, logos, brands, and other
trademarks featured or referred to within this press release are the
property of their respective trademark holders. 
Safe Harbor Statement
 This press release contains forward-looking
statements within the meaning of Section 21E of the Securities
Exchange Act of 1934, including, without limitation, statements
regarding: AltiGen's successful introduction through Westcon Group
for the MaxACD contact center solution, which offers a range of
extensive features, including an Enhanced Auto Attendant and IVR,
Skills-Based Routing, call recording and extensive reporting;
eliminating complexity and costs associated with installing and
maintaining multiple products and cost-effective and easy-to-deploy
in the contact center. The forward-looking statements contained in
this press release are also subject to unknown risks and
uncertainties, including but not limited to, risks related to
AltiGen's limited operating history. For a more detailed description
of AltiGen's performance, please refer to AltiGen's audited Annual
Report filed with the OTCQX over-the-counter market for the fiscal
year ended September 30, 2013. Since these statements involve risks
and uncertainties and are subject to change at any time, the
Company's actual results could differ materially from expected
results. Forward-looking statements speak only as of the date the
statement was made. The Company does not undertake any obligation to
update any forward-looking statements. 
Company Contact:
David Tang 
Vice President - Cloud Solutions Provider Sales and Marketing 
AltiGen Communications, Inc. 
Phone: 408-597-9175
www.altigen.com 
 
 
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