Donegal Insurance Group Selects Guidewire System for Billing

  Donegal Insurance Group Selects Guidewire System for Billing

 Guidewire BillingCenter® to deliver flexibility, enhanced customer service,
                       and accelerated speed to market

Business Wire

MARIETTA, Pa. & FOSTER CITY, Calif. -- February 12, 2014

Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to
Property/Casualty insurers, today announced that Donegal Insurance Group has
selected Guidewire BillingCenter® to provide it with a new billing system.
BillingCenter will allow Donegal to enhance its speed to market.

Donegal successfully implemented Guidewire ClaimCenter® in 2007 and again
looked to Guidewire to help it streamline its billing operations.
BillingCenter will provide Donegal with a more intuitive and configurable
platform, enabling them to further complement the agent and policyholder
experience.

“One of the key drivers that led us to choose BillingCenter was our experience
with the Guidewire team and ClaimCenter over the past several years,” said
Sanjay Pandey, senior vice president and chief information officer, Donegal.
“We have been continually impressed with Guidewire’s technology and
architecture and are excited about the vision Guidewire has for its products.”

BillingCenter will enable Donegal to:

  *Provide even faster response times and more flexibility to customers; and
  *Quickly enhance the system to continue delivering outstanding customer
    service.

“A modern, configurable application like BillingCenter makes it easier for
policyholders and agents to work together and for us to provide the best
possible experience to our customers,” added Pandey.

“We welcome Donegal as a Guidewire BillingCenter customer, and we are pleased
to extend our relationship with them,” said Dan Gordon, vice president,
Product Management, Guidewire Software. “We admire their dedication to
increasing service levels for their customers and agents, and we look forward
to helping them transform their billing operations.”

Guidewire BillingCenter® is a comprehensive billing and receivables management
system built on the core design principles of automation, control and
flexibility. BillingCenter allows you to deliver insurance your way by making
it easier to automate the billing lifecycle; design flexible billing, payment
and delinquency plans; manage agent commissions; and enable rapid integration
with external payment systems. BillingCenter is available as a standalone
system or as part of Guidewire InsuranceSuite™, and can be integrated to a
Property/Casualty insurer’s legacy systems or third party applications.

About Donegal Insurance Group

Donegal Group Inc. is an insurance holding company whose insurance
subsidiaries offer personal and commercial property and casualty lines of
insurance in 22 Mid-Atlantic, Midwestern, New England and Southern states. The
insurance subsidiaries of Donegal Group Inc. and Donegal Mutual Insurance
Company conduct business together as the Donegal Insurance Group. The Donegal
Insurance Group has an A.M. Best rating of A (Excellent). For more
information, visit: www.donegalgroup.com.

About Guidewire Software

Guidewire builds software products that help Property/Casualty insurers
replace their legacy core systems and transform their business. Designed to be
flexible and scalable, Guidewire products enable insurers to deliver excellent
service, increase market share and lower operating costs. Guidewire
InsuranceSuite™ provides the core systems used by insurers as operational
systems of record. Additional products provide support for data management,
business intelligence, anytime/anywhere access and guidance and monitoring.
More than 150 Property/Casualty insurers around the world have selected
Guidewire. For more information, please visit www.guidewire.com. Follow us on
twitter: @Guidewire_PandC.

NOTE:Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Guidewire
PartnerConnect, Guidewire SolutionConnect, Guidewire Live, Live Inside, Before
& After, Claim Canvas, Viewpoint, Deliver Insurance Your Way, and the
Guidewire logo are trademarks, service marks, or registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.

Contact:

Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Director, Communications
dstott@guidewire.com
or
Donegal Insurance Group
Sanjay Pandey, +1-800-877-0660
Senior Vice President and Chief Information Officer
sanjaypandey@donegalgroup.com
 
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