Egencia builds cutting edge, multi-platform user experience for business
travellers with consumer-inspired technology and services
LONDON, PARIS and MUNICH, Feb. 4, 2014
-- The business travel branch of the Expedia group is leveraging technology
investments from the world's largest travel company to help create the
business travel of the future.
LONDON, PARIS and MUNICH, Feb. 4, 2014 /PRNewswire/ -- Today at the Business
Travel Show in London Egencia, the corporate travel company of the Expedia
group (NASDAQ: EXPE), launches its exclusive mobile-only hotel discounts for
the Egencia® TripNavigator mobile app and the most recent enhancements to its
integrated online booking and customer service model.
(Logo: http://photos.prnewswire.com/prnh/20140204/CG57655LOGO )
Consumer-inspired mobile technology and offers During his keynote speech at
the Business Travel Show today, Dara Khosrowshahi, the CEO of the Expedia
group explained how the future landscape of business travel will be driven by
the demand for consumer-inspired, integrated booking platforms. With an
intuitive, next-generation interface, the recently launched Egencia®
TripNavigator incorporates technology from the Expedia brand's acquisition of
Mobiata ®, a creator of best-selling mobile travel apps. Egencia is building
on this platform by offering 'mobile only' hotel discounts to its customers.
The service will offer deep discounts to approximately 7,200 hotel properties.
This initiative will appeal to travellers looking for best value last-minute
hotel bookings and help companies drive down the cost of late reservations.
"When our travellers change their itineraries on-the-go, TripNavigator helps
us keep track. We always know where they are and they always know that they
are booking hotels in policy," says Travel Manager, Jerome Bonnepart at
Arkema, a France-based chemical company with operations around the world. "We
are also looking forward to using the application's mobile only deals, for
further savings on our hotel spend."
Rapid development cycle for next-generation booking and customer services "Our
strategy is to offer our customers a combination of global technology and
local service," says Christophe Peymirat, Senior Vice President, Egencia EMEA.
"We leverage Expedia technology and insights to more quickly build the best
user experience across all devices. Developing our own technology also helps
us to deliver the high level of customer service that business travelers and
With its customer service and technology platforms developed under one roof,
Egencia is constantly bringing new innovation to the market. With Agile
development methods, the company was able to increase its ability to introduce
new core functionality from 4 to 24 releases a year. This nimble process
allows the company to better incorporate customer feedback into the product
design. Over the last 18 months, Egencia has enhanced its entire product
offering, including 3-step booking with a consumer-style interface for air,
hotel and UK rail reservations. Today, Egencia is officially launching a new
best-in-class car booking experience, the latest addition to the company's
proprietary technology offering.
Egencia's booking system is fully integrated across devices, uploading all
reservations automatically into TripNavigator as soon as online bookings are
complete and downloading all mobile hotel reservations into the web-based
platform. Travellers immediately have access to step-by-step directions for
all stages of travel and alerts for changes in itinerary, scheduling or next
steps, such as filling the car with petrol before returning it to the hire
You can meet with Egencia at stand 1130 during BTS , test this stunning new
app and get a glimpse of the new car platform's design and features.
About Egencia Egencia is a leading full-service travel management company
delivering innovative business travel technology and expert local service to
more than 10,000 clients in over 60 countries around the world. As part of the
Expedia group, the world's largest online travel company, Egencia provides
forward-looking companies with the ability to drive compliance and cost
savings in their travel programmes, while meeting the needs and requirements
of the modern business traveller. For more information please visit us at
www.egencia.co.uk or connect with us on Twitter @Egencia_UK .
Egencia and the Egencia logo are either registered trademarks or trademarks of
the Expedia group in the U.S. and/or other countries. Other logos or product
and company names mentioned herein may be the property of their respective
owners. © 2013 Egencia, LLC. All rights reserved. CST # 2083922-50
Contact: Anne McElroy-Arnaud, PR Manager, Egencia Europe,
firstname.lastname@example.org, Office: +33(0)1-73-01-02-21 | Mobile:
+33(0)6-13-24-43-39; or Laura Perry, Fleishman-Hillard UK,
laura.Perry@fleishmaneurope.com, Office: +44(0)20-7395-7151
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