Hang Up When Scammers Call: TELUS Urging Customers to Not Give Out Personal Information

Hang Up When Scammers Call: TELUS Urging Customers to Not Give Out Personal 
Information 
TORONTO, ONTARIO -- (Marketwired) -- 01/31/14 --   In recent days
TELUS has noted a significant increase in the frequency of a common
phone scam in Ontario. Fraud artists are trying to trick customers
out of personal information by posing as representatives of TELUS or
other well-known companies offering free trips or other prizes. 
The fraudsters 'spoof' their caller IDs, using specialized internet
services to create false phone numbers to make it appear they are
calling from a local number. TELUS believes they are in fact calling
from offshore. 
People who provide personal information to fraudsters could suffer
identity theft or other fraud. Personal information includes names,
addresses, birthdates, account numbers, passwords, credit card
numbers, etc.  
TELUS is warning customers to be aware of these frauds, and not give
out personal information. Simply hang up when scammers call. 
If you are unsure about the legitimacy of an email or phone call and
believe you may have given personal information to a scam artist and
need assistance securing your TELUS account, please call TELUS Fraud
Management at 1-877-567-2062. 
For additional information about email and phone fraud, please visit
www.telus.com/scams or the RCMP at
http://www.rcmp-grc.gc.ca/scams-fraudes/index-eng.htm. 
To lodge a complaint or request more information, please contact the
Canadian Anti-Fraud Centre toll-free at 1-888-495-8501 or the
Competition Bureau toll-free at 1-800-348-5358. 
Contacts:
Emma Miller
TELUS Media Relations
(647) 464-6817
emma.miller@telus.com
 
 
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