Daniel Lloyd Joins inContact as Corporate General Counsel

          Daniel Lloyd Joins inContact as Corporate General Counsel

New Legal Executive Selected For His Expertise in Technology and Finance

PR Newswire

SALT LAKE CITY, Jan. 23, 2014

SALT LAKE CITY, Jan. 23, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the
leading provider of cloud contact center software and contact center agent
optimization tools, today announced Daniel Lloyd has joined the company as a
new officer in the role of Corporate General Counsel.

(Logo: http://photos.prnewswire.com/prnh/20120216/LA54560LOGO)

With more than 15 years of corporate legal experience, Lloyd comes to
inContact from PROS Holdings, a software solutions provider where he was chief
legal counsel. Lloyd has also previously served as senior counsel for SunTrust
Banks and EnterBridge Technologies and as senior commercial counsel for
Research In Motion Limited. On January 27, he will join inContact and assume
responsibility for corporate legal functions and serve as the principal legal
officer and adviser to the executive leadership team and board members. As a
business-oriented legal executive, Lloyd will be responsible for corporate
governance, acquisitions, international transactions, commercial agreements,
intellectual property, and other related legal matters.

"Daniel Lloyd has significant experience as an officer for growth-stage
technology companies," said Paul Jarman, CEO at inContact. "He is joining
inContact at a significant time of growth in the cloud software industry and
for inContact. He will be a valuable asset as more contact centers move to the
cloud and we continue to expand."

Lloyd holds a juris doctor degree from University of Virginia School of Law
and a bachelor of science degree in accounting and a bachelor of arts degree
in economics from the University of Utah.

About inContact

inContact (NASDAQ:SAAS) is the cloud contact center software leader, helping
organizations around the globe create high quality customer experiences.
inContact is 100% focused on the cloud and is the only provider to combine
cloud software with an enterprise-class telecommunications network for a
complete customer interaction solution. Winner of Frost & Sullivan 2012 North
American Cloud Company of the Year in Cloud Contact Center Solutions,
inContact has deployed over 1,300 cloud contact center instances. To learn
more, visitwww.inContact.com.

SOURCE inContact

Website: http://www.inContact.com
Contact: Media, Cheryl Andrus?, Cheryl.andrus@incontact.com?, (801) 320-3646;
or Matt Donovan, Donovan@merrittgrp.com, (703) 390-1519; Investors, Edward
Keaney, Market Street Partners, ekeaney@marketstreetpartners.com, 415-445-3238
Press spacebar to pause and continue. Press esc to stop.