Sertifi for Salesforce Allows delivery.com to Close Deals within 28 Minutes
Sertifi, a leading eSignature provider, helps delivery.com, an online ordering
site for local restaurants and stores, to get agreements signed and stored
inside Salesforce within an average of 28 minutes.
CHICAGO -- January 21, 2014
delivery.com sought an easier way for merchants to join its ordering system
that reaches nearly a million customers daily. The previous onboarding process
was slow and labor-intensive, involving merchants physically signing
applications in order to sign up. Upon receiving signed agreements, sales reps
scanned the agreement and then manually uploaded it into Salesforce.
“Our sales team is focused more on merchant service rather than start-up
paperwork now, helping us close more sales,” said Mike Davis, Vice President
of Sales, delivery.com. “It only takes 28 minutes on average to get an
agreement signed now, which frees up 240 person-hours each month -- gaining us
an extra 30 days of productivity for the business by simply streamlining
delivery.com also needed a mobile solution that integrates flawlessly into
Salesforce so outside reps could capture in-person signatures on tablets and
store signed agreements automatically.
delivery.com originally implemented another eSignature solution for client
applications, which had multiple small set-up and integration fees that added
up to larger monthly bills. These costly bills inspired delivery.com to seek
out an eSignature solution with a simplified fee structure that eliminated
delivery.com switched to Sertifi for Salesforce for the following reasons:
*Flexible and customizable Salesforce integration
*Hands-on approach of personalizing the solution to fit business needs
*No integration or support fees saving thousands of dollars
*Inside reps can send, sign and track client applications directly within
*Outside reps can use a custom built wizard using Visualforce Pages to
collect and store merchant signatures and data within Salesforce
With Sertifi for Salesforce, delivery.com gets agreements signed and stored
faster at a lower cost.
The new signing process exemplifies the ease of doing business with
delivery.com. Sales reps no longer deal with printing, scanning, and faxing.
For merchant partners, the convenient onboarding process fits into their busy
day. They can quickly sign up on a rep’s tablet and start growing their
business right away!
delivery.com empowers the neighborhood economy by enabling customers to order
online from their favorite local restaurants, grocers, wine and spirits shops,
and other stores, now including laundry, dry cleaning and tailoring providers
via laundry.delivery.com. For more information, visit www.delivery.com.
Call 866.983.8877 or email firstname.lastname@example.org for more information. Sertifi
offers a 30-day trial of its stand-alone Web Portal and Sertifi for
Sertifi provides Closing Automation Solutions that help organizations close
deals faster. Sertifi enables sales teams to quickly reach agreements, execute
the deals with eSignatures and collect payments.
Customers can access Sertifi through its leading eSignature API, Salesforce
and Microsoft Dynamics CRM integrations, and Web Portal. Leading organizations
including Pitney Bowes, CareerBuilder, U.S. Air Force, and Cricket
Communications trust Sertifi.
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