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Reliant Customer Referral Program Rewards Both Current and New Texas Customers

  Reliant Customer Referral Program Rewards Both Current and New Texas

          – No Limits to the Number of Rewards Customers Can Earn –

Business Wire

HOUSTON -- January 15, 2014

Refer a friend and rake in the rewards. When current Reliant customers refer
friends and family to Reliant through the Customer Referral Program, both
sides receive a $50 Reliant Thank You Card to apply toward a Reliant bill.
It’s a win-win.

The program works in three easy steps:

1. A customer provides his or her referral ID to a family member or friend
through the easiest method, i.e., phone call, text, email or referral card.

2. When that individual calls 1-866-RELIANT or visits
and uses the referral ID to enroll in a term plan with Reliant, both parties
each receive a $50 Reliant Thank You Card to apply toward a future Reliant

3. Keep referring! There are no limits to the number of Reliant Thank You
Cards someone can earn.

The residential electricity service must be active for three days before
eligibility kicks in, and the Reliant Thank You Card will be mailed within
four to six weeks

“At Reliant, we don’t take a single customer or recommendation for granted,”
said Elizabeth Killinger, president of Reliant. “By rewarding both sides in a
referral, we want everyone to feel welcomed and appreciated in the Reliant

Over the last four years, Reliant has consistently achieved the Public Utility
Commission of Texas’ “Lowest Complaint Rate” designation on the Power to
Choose website, which measures the number of complaints per 1,000 customers on
a rolling six month average.

For more information about Reliant’s Customer Referral Program, visit

About Reliant

Reliant provides electricity, smart energy solutions, and energy services to
business and residential customers across Texas. Reliant is part of NRG (NYSE:
NRG), a Fortune 500 company that is at the forefront of changing how people
think about, buy and use energy. Backed by a diverse portfolio of about 100
power generating facilities that can support over 40 million homes nationwide,
NRG’s retail businesses, including Reliant, collectively comprise Texas’
largest retail energy provider and serves more than 2 million customers in 10
states and the District of Columbia. For more information about Reliant
products and services, please visit Connect with Reliant on
Facebook at and on Twitter @reliantenergy.


Pat Hammond, 713.537.2157
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