14 January 2014 Capita signs contract with Transport for London to run Congestion Charging and Low Emission Zone schemes Capita plc today announces that it has signed a 5 year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately £145m to Capita. Additionally, TfL has the option to extend the contract for a further 5 years. Congestion Charging is designed to reduce traffic congestion and the income raised is wholly reinvested in transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions. Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes. Andy Parker, Capita plc deputy chief executive, said: "The experience and expertise we have across the Group, including our knowledge of managing complex IT systems and seamless multi channel customer services, together with implementing and managing the congestion charging scheme when it was first launched, means that we are well equipped to deliver these schemes. Congestion Charging, Low Emission Zones and traffic enforcement play an important role in reducing congestion, meeting emissions targets and increasing investment in London's transport and we are looking forward to working alongside TfL once again to improve the experience for road users." Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009. -ends- For further information: Capita plc Tel: 020 7799 1525 Andy Parker, deputy chief executive Shona Nichols, corporate communications director Media enquiries only: Capita press office Caroline Mooney Tel: 020 7654 2152 or 020 7654 2399 (out of hours) Email: email@example.com Note to editors Capita plc is the UK's leading provider of BPO and integrated professional support service solutions. With 62,000 people at more than 350 sites, including 70 business centres across the UK, Europe, India and South Africa, the Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE 100 with 2012 revenue of £3.3 billion. Further information on Capita plc can be found at: www.capita.co.uk END -0- Jan/14/2014 07:00 GMT
Capita plc: Capita to run congestion and low emission schemes
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