Seven Ways to Stay Off Your Boss’s Radar in 2014
Tips for protecting your restaurant and your job in the New Year
CINCINNATI -- January 13, 2014
It’s every restaurant operator’s worst nightmare: walking into the restaurant
to find raw sewage at their feet. It’s a situation that can completely disrupt
a restaurant’s operations and generate red flags at the corporate level.
However, it’s also a situation that can be easily avoided. To help plan for
the unexpected, Cintas Corporation (NASDAQ: CTAS) today announced five things
restaurant operators can do to identify potential problems and stay off their
boss’s radar this year.
“Too often, restaurateurs focus on day-to-day operations and disregard small
steps they can take to prevent something serious from happening to their
business,” said Ann Nickolas, Senior Director of Foodservice, Cintas
Corporation. “This is risky business as both the establishment and the
operator’s career can suffer.”
Cintas identifies the following five ways restaurateurs can stay off their
1. Don’t Neglect Your Drains. Clogged drains can instantly become a headache
for a restaurant causing a wide range of issues, from fruit flies to sewage
backups. To prevent a small clog from becoming a headache, implement a drain
line maintenance program that flushes drains with beneficial bacteria which
keep lines clear and moving.
2. Beware of the Puddle. A seemingly innocent puddle of water can quickly turn
an enjoyable dining experience into a million dollar lawsuit after a slip and
fall accident occurs. In addition to legal fees, a recent study shows that
slip and fall accidents can also result in lost business. As many as one in
three patrons would be unlikely to dine at a restaurant where they knew a slip
and fall accident occurred. Engaging employees in a well-defined floor
maintenance program helps identify potential problem areas and establishes a
system for eliminating water puddles before they become an issue.
3. Address Plumbing Issues before They Become a Big Problem. Leaks, clogs,
drips and hot water issues can lead to big issues for restaurants, including
higher utility bills and violations. Work with an expert to diagnose and
resolve issues, saving time and limiting business disruptions.
4. Conduct Regular Training. Turnover is high in restaurants, so it’s
important that restaurant operators engage employees with frequent training.
This ensures everyone on staff knows how to respond in the event of an
emergency, which reduces the impact of the injury or situation. In addition to
critical training on topics such as food safety and bloodborne pathogens,
staff members should also know what to do in the event of a Sudden Cardiac
Arrest incident or slip and fall. Use different types of training (e.g.
classroom, DVD, online) to accommodate all adult learning styles.
5. Secure Your Data. Restaurants can be a target for identity thieves looking
for unsecured points of entry such as old computers or printers, or even old
invoices or personnel files. Protect the identities of your guests and
employees with a document management program that includes hard drive
destruction and document shredding services.
6. Clean Beneath the Hood. It seems like a no-brainer, but regularly cleaning
kitchen exhaust hoods and removing grease and other buildup can substantially
reduce the risk of a fire. To ensure systems have been properly cleaned,
remove the grease filter and look into the plenum with a flashlight to make
sure it is clean.
7. Limit Risks for Foodborne Illness. Cross-contamination is one of the
leading contributors to outbreaks of foodborne illnesses, such as Norovirus.
Keep your restaurant out of the headlines by reinforcing steps for proper food
handling and disinfection.
“A smoothly running business generally equals a happy boss or CEO,” added
Nickolas. “By putting a few simple programs in place at the beginning of the
year, foodservice operators can limit potentially disrupting issues that will
derail their business—and their careers.”
For more information on Cintas’ solutions for restaurants, please visit
Headquartered in Cincinnati, Cintas Corporation provides highly specialized
services to businesses of all types primarily throughout North America. Cintas
designs, manufactures and implements corporate identity uniform programs, and
provides entrance mats, restroom cleaning and supplies, tile and carpet
cleaning, promotional products, first aid, safety, fire protection products
and services and document management services for more than 1 million
businesses. Cintas is a publicly held company traded over the Nasdaq Global
Select Market under the symbol CTAS and is a component of the Standard &
Poor’s 500 Index.
Mulberry Marketing Communications
Andi Vance, (513) 762-5549
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