Starmount Integrates Mobile Selling Into Manhattan Associates' Omni-Channel
NEW YORK, Jan. 13, 2014 (GLOBE NEWSWIRE) -- Today, at the 2014 National Retail
Federation (NRF) Annual Conference, Booth #3621, Manhattan Associates
(Nasdaq:MANH) announced that Starmount Engage™, Starmount's Mobile Selling
Assistant and Starmount Connect™ have out-of-the-box integration into
Manhattan's Omni-Channel Commerce Platform. This combination provides a
complete end-to-end solution from store selling through store fulfillment,
with enterprise order and inventory management in between.
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Starmount's integration with Manhattan's proven Enterprise Order Management,
Omni-Channel Customer Service and Store Inventory & Fulfillment solutions will
give store associates access to enterprise-wide inventory and rich customer
data from their mobile devices. Store associates can use the information to
locate and sell merchandise in the store, make recommendations for additional
products based on history and preferences, place an order for products sourced
anywhere in the retailer's organization, and arrange delivery to the
consumer's home with one single-swipe transaction. Additionally, retail
associates in the call center and in the store now have a true omni-channel
view of all customer transactions, regardless of where they occurred.
"Integrating mobile selling in the store with enterprise-wide inventory
availability and rich customer information is a powerful combination and a way
to extend the value of the store," said Brian Kinsella, vice president of
order management. "Historically retailers have had to choose between a
feature-rich clienteling and selling application or an omni-channel solution
for saving sales. Now retailers can have both the feature richness their store
associates need in a selling application and the ability to sell against
network inventory provided by the omni-channel platform. Additionally, the
omni-channel customer service and mobile-based store fulfillment provide
end-to-end coverage for today's complex omni-channel fulfillment and
"Manhattan's open API and web services made the integration easy," said Jerry
Rightmer, chief product and strategy officer, Starmount. By combining
"save-the-sale" and "endless aisle" transactions seamlessly with the
clienteling and store checkout process, retailers are now able to blur the
lines between selling products online and in-store. "We are excited to be part
of the industry's most comprehensive end-to-end omni-channel solution for
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About Manhattan Associates, Inc.
Manhattan Associates brings companies closer to their customers. We design,
build and deliver market-leading Supply Chain Commerce Solutions that drive
top-line growth by converging front-end sales with back-end supply chain
execution and efficiency. Our software, platform technology and unmatched
experience help our customers around the world adapt to the challenges of the
omni-channel marketplace. For more information, please visit www.manh.com.
Starmount software solutions bring the richness of the Web and the power of
mobile into the store, where retailers can create more personalized, relevant
and dynamic interactions with customers. From mobile selling and cross-channel
engagement platforms to digital signage, our retail solutions transform the
store environment into a more connected, engaging shopping experience.
Headquartered in Austin, Texas, Starmount works with a diverse client base of
leading retailers around the world. For more information, please visit
CONTACT: Amber Rigsby
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