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Fruition Partners Awarded ServiceNow Master Services Partner Designation

  Fruition Partners Awarded ServiceNow Master Services Partner Designation

    A Leading ServiceNow Integration Partner Becomes the First Exclusively
           Dedicated Partner to Earn Master Services Partner Status

Knowledge14 Conference

Business Wire

CHICAGO & SANTA CLARA, Calif. -- January 10, 2014

Fruition Partners, a leading provider of technology-enabled services for the
Service Management sector, and ServiceNow® (NYSE: NOW), the enterprise IT
cloud company today announced that Fruition Partners has achieved the
ServiceNow®Master Services Partner designation. Fruition Partners is the
first exclusively dedicated ServiceNow partnerto earn this top status.

The ServiceNow Master Services status designation recognizesFruition
Partners’ investment in training, certification programs, and achievement of
consistently high customer satisfaction ratings in providing high-quality
ServiceNow implementations.The designation also entitlesFruition Partners
access to additional ServiceNow tools and resources, enabling the company to
accelerate IT service automation engagements.

“ServiceNow can drive phenomenal change across the enterprise and dramatically
change the way IT serves the business. We value adept, forward-thinking
partners to propel IT transformation, and Fruition Partners has consistently
helped customers to achieve greater potential, so we are proud to award them
Master Services Partner status,” said David Schneider, senior vice president
of Worldwide Sales and Services, ServiceNow. “Already, Fruition Partners has
built over 25 service relationship management applications on the ServiceNow
platform to address needs outside of the IT domain, including time and expense
tracking, onboarding, retail chain automation and custom kiosks. Fruition
Partners has demonstrated a commitment to ServiceNow coupled with strong,
innovative product expertise and the ability to get organizations up and
running quickly on the platform, even in the most complex organizational
environments.”

Fruition Partners, founded in 2003 and focused exclusively on ServiceNow since
2009, has consistently grown its customer base to more than 600 organizations.
With more than 400 ServiceNow implementations and more than 900 ServiceNow
projects to its credit, Fruition Partners is the only firm focused solely on
development and integration of the ServiceNow platform. The company's Master
Services Partner status was achieved by demonstrating consistently high
customer satisfaction ratings and having at least 30 staff certified by
ServiceNow, a measure that Fruition Partners far exceeded. Finally, Master
Services Partners must provide a significant impact on license revenue for the
fast-growing cloud platform.

“We made the strategic decision to focus exclusively on ServiceNow because it
enables us to develop unsurpassed knowledge of this leading service management
technology,” explains Marc Talluto, chief executive officer of Fruition
Partners. “That decision has paid off, and we’re pleased to be acknowledged by
ServiceNow with their first Master Services Partner designation.”

Patrick Stonelake, Co-Founder of Fruition Partners and owner of the ServiceNow
alliance for the firm, noted: “The chief benefit of this recognition is that
our current and future customers will have even more confidence in Fruition
Partners, validating their decision to work with a services partner strongly
endorsed and trusted by ServiceNow.”

Fruition Partners will showcase its robust services and innovative technology
capability to elevate service management across the enterprise at ServiceNow’s
Knowledge14® conference, taking place April 27-May 1, 2014 in San Francisco.
Knowledge14 is the largest gathering of IT professionals using cloud services
for enterprise IT service automation.

Additional Resources:

Fruition Service Relationship Management Showcase – examples of service
automation beyond IT

Video interview with Fruition Partners CEO, Marc Talluto at Knowledge13

About Fruition Partners

Fruition Partners is a technology-enabled services firm focused on elevating
Service Management to the cloud. The company combines practical experience
with technology-enabled tools and services to help organizations attain
sustainable success throughout the entire Service Management process. With
more than 400 ServiceNow implementations to its credit, Fruition is a
Preferred Service Partner of the leading enterprise IT cloud company.
Fruition’s depth of experience and team of more than 200 cloud-integration
experts, accelerate service management to the cloud and ensure clients
experience the cost and performance benefits quickly and easily. Named one of
America’s fastest-growing private companies on the Inc. 500|5000 list debuting
at #480, Fruition Partners is a trusted partner to some of the world’s most
respected organizations including Target, General Electric (GE), Delphi, Fox
and Tulane University. For more information on Fruition Partners visit
http://www.fruitionpartners.com, follow the company on Twitter
@FruitionPartner or call toll free 1-888-604-0055.

About ServiceNow

ServiceNow is the enterprise IT cloud company. We transform IT by automating
and managing IT service relationships across the global enterprise.
Organizations deploy our service to create a single system of record for
ITandautomate manual tasks, standardizeprocesses and consolidatelegacy
systems. Using our extensible platform, our customers create custom
applicationsandevolve the IT service model to service domains inside and
outside the enterprise. ServiceNow transforms IT from the department of no to
the department of now. For more information, visit www.servicenow.com.

ServiceNow, Knowledge and the ServiceNow logo are registered trademarks of
ServiceNow. All other brand and product names are trademarks or registered
trademarks of their respective holders.

Contact:

Fruition Partners Media Contacts:
April H. Burghardt, 646-246-0484
PR Consultant
april.burghardt@fruitionpartners.com
or
ServiceNow Media Contacts:
ServiceNow
Steve Schick, 408-961-2349
press@servicenow.com
or
Schwartz MSL
Kim McCrossen, 781-684-6253
servicenow@schwartzmsl.com
or
ServiceNow Investor Contact:
ir@servicenow.com