Mattersight Provides Business Update

Mattersight Provides Business Update 
CHICAGO, IL -- (Marketwired) -- 01/08/14 --  Mattersight Corporation
(NASDAQ: MATR) today announced stronger than expected preliminary
fourth quarter results and record Predictive Behavioral Routing
activity. The company also provided an update on the status of its
contract with Vangent (GDIT).  
Strong Fourth Quarter 2013 Performance
 Based on the company's
preliminary estimates, Mattersight achieved record total quarterly
revenue of $9.1 million, and significantly improved Adjusted EBITDA
in Q4. In addition, Mattersight ended the quarter with approximately
$13 million in cash. This ending cash balance includes the impact of
the company's $6 million private placement that closed in early
December and the payoff of the $3.7 million outstanding balance on
its line of credit with Silicon Valley Bank. 
Record Routing and Pilot Activity
 Mattersight continued to
experience accelerating momentum for its Predictive Behavioral
Routing solution in Q4. Highlights of the Q4 routing and overall
pilot activity include: 

--  Closed a record 25 new pilots, including a record 22 Predictive
    Behavioral Routing pilots (up from a record 17 pilots in Q3)
--  Ended Q4 with an estimated 54 pilots in process (versus 18 in-process
    pilots at the end of Q4 2012)
--  Ended Q4 with an estimated $30 million in follow-on ACV related to
    these 54 pilots (versus approximately $10 million of pilot follow on
    ACV at the end of Q4 2012)

Vangent Contract Status
 As previously discussed on the company's
earnings calls, there was uncertainty regarding its relationship with
Vangent (GDIT), which was contracted through the end of 2013. These
uncertainties persist, as the existing contract was not extended into
2014 and as Mattersight does not expect to receive revenues from
Vangent (GDIT) in the first quarter of 2014. Mattersight and Vangent
(GDIT) remain in ongoing commercial discussions, though there is no
assurance as to the outcome and timing of these discussions.  
Mattersight will hold its fourth quarter earnings call on February
12, 2014. 
About Mattersight 
 Mattersight is a leader in enterprise analytics
focused on customer and employee interactions and behaviors.
Mattersight(R) Behavioral Analytics captures and analyzes customer
and employee interactions, employee desktop data and other contextual
information to optimally route customers to the best available
employee, improve operational performance, and predict future
customer and employee outcomes. Mattersight's analytics are based on
millions of proprietary algorithms and the application of unique
behavioral models. The company's SaaS+ delivery model combines
analytics in the cloud with deep customer partnerships to drive
significant business value. Mattersight's solutions are used by
leading companies in Healthcare, Insurance, Financial Services,
Telecommunications, Cable, Utilities, Education, Hospitality and
Government. See What Matters(TM) by visiting  
Mark Iserloth 
Vice President and Chief Financial Officer 
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