Quaker State® Honors Driver with Cash Back Bonus

Killam, Alberta, Canada Resident Receives $3,000 Cash Payout for Reaching 
400,000 Kilometers 
HOUSTON, Dec. 20, 2013 /CNW/ - Quaker State(®), one of the industry's most 
innovative motor oil brands, announced today its recognition of the next 
recipient in the Quaker State Cash Back Program. Terry Link of Killam, 
Alberta, Canada recently hit the 400,000 kilometer mark in her 2003 GMC Yukon 
XL while choosing Quaker State motor oil at each of her vehicle's 
manufacturer-recommended service intervals. 
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For her mileage achievement and loyalty to the Quaker State brand, Link has 
been awarded $3,000, the maximum allotted payout amount under the program. 
"I'm a believer in protecting my investment, especially when it comes to my 
vehicle. That's why I enrolled in the Cash Back Program," said Terry Link, 
Quaker State Cash Back Program recipient. "I kept track of all my oil changes 
and used Quaker State to keep my engine running smoother and longer...and now 
they're handing me cold hard cash." 
The Quaker State Cash Back Program, launched in June 2011, is designed to 
reward loyal consumers with the U.S. Kelley Blue Book Trade-In Value for their 
vehicle, up to $3,000 CAN. To qualify, consumers must have used eligible 
Quaker State motor oils and reached the 400,000 kilometer mark in their 
vehicle. 
Link has serviced her vehicle for years at the same location. She purchased 
her vehicle new and has driven it daily for the past ten years, taking it 
beyond the 400,000 kilometer mark. 
"At Quaker State, we not only value the overall life of a vehicle, but, more 
importantly, we value those who have been nothing but loyal to our brand," 
said Chris Hayek, Quaker State Global Brand Manager. "The Quaker State Cash 
Back Program was created to show our appreciation for the individuals who have 
done just that – selecting Quaker State every time." 
Enrollment in the Quaker State Cash Back Program is open to eligible 
participants in the Quaker State Lubrication Limited Warranty who utilize any 
Quaker State specialty motor oil starting no later than the 160,000 kilometer 
mark. Consumers will not be eligible for the Cash Back Program if they use 
Quaker State conventional motor oil at or beyond the 160,000 kilometer mark, 
unless they are an existing Quaker State motor oil customer registered for the 
Quaker State Lubrication Limited Warranty program before June 1, 2011. 
The Quaker State Lubrication Limited Warranty protects 15 engine parts from 
lubricant-related failure and provides motorists' vehicles with coverage for 
up to 10 years or 400,000 kilometers, whichever comes first. The Quaker State 
Lubrication Limited Warranty is free to qualifying consumers who use Quaker 
State motor oil products. To qualify, consumers' vehicles must have been 
manufactured within the last 72 months and have been driven 125,000 kilometers 
or less at the time of enrollment. 
Bluewave Energy is a Shell distributor who supplies Quaker State motor oils to 
many oil change facilities across Canada, including the location where Terry 
Link services her vehicle. 
For more information about the Quaker State Lubrication Limited Warranty 
program, Cash Back Program and the full line of Quaker State products, please 
visit www.quakerstate.com. 
About Quaker State® 
Quaker State® motor oil has a 70-year history as a leader in consumer 
automotive products and vehicle care.  Quaker State is among the industry's 
most innovative motor oil brands and offers a full line of products to meet 
every type of vehicle engine need.  Quaker State is one of the first brands to 
develop high mileage engine motor oil.  For more information about the full 
line of Quaker State products, visit www.quakerstate.com. 
Quaker State is produced and marketed by Shell Lubricants. 
About Shell Lubricants 
The term 'Shell Lubricants' collectively refers to the companies of Royal 
Dutch Shell plc that are engaged in the lubricants business. Shell Lubricants 
companies lead the lubricants industry, supplying more than 13% of global 
lubricants volume.([a]) The companies manufacture and blend products for use 
in consumer, heavy industrial and commercial transport applications. The Shell 
Lubricants portfolio of top-quality brands includes Pennzoil®, Quaker 
State®, FormulaShell®, Shell TELLUS®, Shell RIMULA®, Shell ROTELLA® T, 
Shell SPIRAX® and Jiffy Lube®. 
Globally, Shell motorsports technical alliances provide a testing ground for 
fuel and lubricant technologies and products in demanding road conditions to 
gain insight and develop technology for use on-track and in consumers' 
vehicles. The knowledge from these and other alliances also help Shell to 
address tomorrow's energy challenge with efficient mobility solutions that 
power and protect motorists around the world. 
About Bluewave Energy 
Bluewave Energy is a division of Parkland Fuel Corporation., Canada's largest 
national independent operator of retail and commercial/industrial fuels. With 
branch locations across Canada, Bluewave's key to success is a committed team 
of experienced employees. Bluewave, an authorized distributor of Shell fuels, 
delivers furnace oil, propane, diesel fuel, gasoline, lubricants, marine gas 
oil and heavy fuel oil to homes and business such as farms, fishing vessels, 
trucking fleets, mines and oil and gas drilling rigs. Bluewave sells, services 
and finances heating, air conditioning, water heating and fuel storage 
equipment.  
([a])Kline & Company, "Global Lubricants Industry 2010: Market Analysis and 
Assessment." 
Notes to Editors 
Cautionary Note: 
The companies in which Royal Dutch Shell plc directly and indirectly owns 
investments are separate entities. In this press release "Shell", "Shell 
group" and "Royal Dutch Shell" are sometimes used for convenience where 
references are made to Royal Dutch Shell plc and its subsidiaries in general. 
Likewise, the words "we", "us" and "our" are also used to refer to 
subsidiaries in general or to those who work for them. These expressions are 
also used where no useful purpose is served by identifying the particular 
company or companies. ''Subsidiaries'', "Shell subsidiaries" and "Shell 
companies" as used in this presentation refer to companies in which Royal 
Dutch Shell either directly or indirectly has control, by having either a 
majority of the voting rights or the right to exercise a controlling 
influence. The companies in which Shell has significant influence but not 
control are referred to as "associated companies" or "associates" and 
companies in which Shell has joint control are referred to as "jointly 
controlled entities". In this press release, associates and jointly controlled 
entities are also referred to as "equity-accounted investments". The term 
"Shell interest" is used for convenience to indicate the direct and/or 
indirect (for example, through our 24% shareholding in Woodside Petroleum 
Ltd.) ownership interest held by Shell in a venture, partnership or company, 
after exclusion of all third-party interest. 
This press release contains forward-looking statements concerning the 
financial condition, results of operations and businesses of Royal Dutch 
Shell. All statements other than statements of historical fact are, or may be 
deemed to be, forward-looking statements. Forward-looking statements are 
statements of future expectations that are based on management's current 
expectations and assumptions and involve known and unknown risks and 
uncertainties that could cause actual results, performance or events to differ 
materially from those expressed or implied in these statements. 
Forward-looking statements include, among other things, statements concerning 
the potential exposure of Royal Dutch Shell to market risks and statements 
expressing management's expectations, beliefs, estimates, forecasts, 
projections and assumptions. These forward-looking statements are identified 
by their use of terms and phrases such as ''anticipate'', ''believe'', 
''could'', ''estimate'', ''expect'', ''intend'', ''may'', ''plan'', 
''objectives'', ''outlook'', ''probably'', ''project'', ''will'', ''seek'', 
''target'', ''risks'', ''goals'', ''should'' and similar terms and phrases. 
There are a number of factors that could affect the future operations of Royal 
Dutch Shell and could cause those results to differ materially from those 
expressed in the forward-looking statements included in this press release, 
including (without limitation): (a) price fluctuations in crude oil and 
natural gas; (b) changes in demand for the Shell's products; (c) currency 
fluctuations; (d) drilling and production results; (e) reserve estimates; (f) 
loss of market share and industry competition; (g) environmental and physical 
risks; (h) risks associated with the identification of suitable potential 
acquisition properties and targets, and successful negotiation and completion 
of such transactions; (i) the risk of doing business in developing countries 
and countries subject to international sanctions; (j) legislative, fiscal and 
regulatory developments including potential litigation and regulatory measures 
as a result of climate changes; (k) economic and financial market conditions 
in various countries and regions; (l) political risks, including the risks of 
expropriation and renegotiation of the terms of contracts with governmental 
entities, delays or advancements in the approval of projects and delays in the 
reimbursement for shared costs; and (m) changes in trading conditions. All 
forward-looking statements contained in this press release are expressly 
qualified in their entirety by the cautionary statements contained or referred 
to in this section. Readers should not place undue reliance on forward-looking 
statements. Additional factors that may affect future results are contained in 
Royal Dutch Shell's 20-F for the year ended 31 December, 2010 (available at 
www.shell.com/investor and www.sec.gov ). These factors also should be 
considered by the reader.  Each forward-looking statement speaks only as of 
the date of this press release, December 20, 2013. Neither Royal Dutch Shell 
nor any of its subsidiaries undertake any obligation to publicly update or 
revise any forward-looking statement as a result of new information, future 
events or other information. In light of these risks, results could differ 
materially from those stated, implied or inferred from the forward-looking 
statements contained in this press release. There can be no assurance that 
dividend payments will match or exceed those set out in this press release in 
the future, or that they will be made at all. 
The United States Securities and Exchange Commission (SEC) permits oil and gas 
companies, in their filings with the SEC, to disclose only proved reserves 
that a company has demonstrated by actual production or conclusive formation 
tests to be economically and legally producible under existing economic and 
operating conditions.  We use certain terms in this press release, such as 
resources and oil in place that SEC's guidelines strictly prohibit us from 
including in filings with the SEC.  U.S. Investors are urged to consider 
closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC 
website www.sec.gov. You can also obtain these forms from the SEC by calling 
1-800-SEC-0330.
 

SOURCE  Quaker State 
John Gramuglia, Coyne Public Relations, jgramuglia@coynepr.com, 973-588-2000 
http://www.quakerstate.com 
http://www.multivu.com/mnr/64876-quaker-state-cash-back-canada-warranty-loyalty 
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CO: Quaker State
ST: Texas
NI: AUT TRN OIL  
-0- Dec/20/2013 21:13 GMT