Local SEARS Carpet Cleaning Franchise Reeling from SHS Bankruptcy but Says
"It's Business As Usual For Customers"
OTTAWA, Dec. 19, 2013 /CNW/ - Local business owner Sean Wiley whose company
SDW Services has been operating for almost 20 years as Sear's Carpet &
Upholstery Cleaning was informed by email on Friday that they were to cease
doing business under the Sears banner and that they were now a creditor to the
receivership of SHS Services Management Inc, even though their local business
remains profitable and completely separate from SHS.
Sears Canada handed the reins for all their home services products to SHS only
9 months ago (March 2013) and it has not been a smooth transition. "They had
lofty goals to improve marketing efforts and strengthen the Sears Home
Services brand but very little has materialized." Said Wiley. All the revenue
SDW generates locally goes through the SHS merchant account meaning SHS gets
the revenue first then remit it to SDW less a fee. Wiley is now owed for
much of the work he completed over the past month and is left with no support
from Sears on how to proceed. "Our business is good! We have a great local
client base and I don't want to lose that" Wiley would like to continue to
operate under the Sear's banner but will have to wait and see what Sear's
really has to say. According to a Price Waterhouse Cooper (The trustee)
website, http://www.pwc.com/car-shs SHS is clearly not Sears but seems to be
in control of the brand when it comes to home services.
After spending 30 years with Sear's Carpet Cleaning this is very sad to see
for Mr. Wiley. He has owned the franchise for 20 of those 30 years and with a
lot of blood sweat and tears and millions of dollars of advertising, has built
a really good business. "We just want our customers to know that we are still
in business and plan on remaining so, whether it is as Sear's or not" said
About SDW Services Inc
Established in 1994, SDW employs 15 people including their own management and
local customer service staff plus technicians who operate their 6 trucks
equipped with specialized equipment for carpet & upholstery cleaning. They
also pick up & deliver area rugs for cleaning in their warehouse.
SOURCE SDW Services Inc
Sean Wiley, Owner SDW Services Inc.
2764 Fenton Rd. Ottawa, On
Office: (613) 747-7111
Fax: (613) 822-7114
To view this news release in HTML formatting, please use the following URL:
CO: SDW Services Inc
NI: ADV RET
-0- Dec/19/2013 15:32 GMT
Press spacebar to pause and continue. Press esc to stop.