Ricoh Expands Critical Communications Solutions Suite, Further Empowering Customers With Document Integrity and Accuracy

Ricoh Expands Critical Communications Solutions Suite, Further Empowering 
Customers With Document Integrity and Accuracy 
Latest Enhancements Bring Advanced Tracking, Reporting Capabilities
via the Advanced, Easy-to-Use Workflow Automation Solution 
MALVERN, PA -- (Marketwired) -- 12/17/13 --  Ricoh Americas
Corporation today announced new features for its industry-first,
award-winning Critical Communications solutions suite, further
providing customers with the tools needed to achieve the utmost
integrity and accuracy in their printed output. The new capabilities
provide advanced tracking, reporting, deadline management and
ticketing features to companies of all sizes. The latest versions of
RICOH ProcessDirector, RICOH ProcessDirector Express and TotalFlow
DocEnhancer unburden printers of the worries and efforts
conventionally associated with ensuring integrity, meeting deadlines
and applying media changes to print jobs. 
The new features of the Critical Communications Suite include: 

--  Add barcodes, integrate with scanners, and reconcile missing or
    misprinted pieces with the Automated Verification Feature for RICOH
    ProcessDirector. This feature brings Ricoh's industry-leading ADF
    technology and easy-to-use automation capabilities beyond the mailroom
    to smaller businesses by automating reconciliation and removing human
    touch points, and it provides larger businesses with a simple,
    cost-effective way to track down misprinted pieces in their large
    volumes of print jobs. Users can now seamlessly integrate camera and
    barcode readers directly into RICOH ProcessDirector, making it an even
    easier-to-use, more cost-effective solution. Cameras and scanners can
    also now be used for more points along non-mail workflows, and for
    even more equipment such as booklet makers, cutters, and printers.
    Automated Verification Feature works with PDF, like the DocEnhancer
    Verification Feature, and adds compatibility with AFP files.
--  Set deadlines for jobs and receive notifications when jobs are
    predicted to miss the deadline with Deadline Tracker for RICOH
    ProcessDirector and RICOH ProcessDirector Express. This new feature
    affords printers of all sizes flexibility in setting deadlines and
    being notified if jobs are behind schedule due to taking longer than
    expected, or predicted to miss a deadline. Deadline Tracker
    intelligently tracks the path of conditional workflow to determine if
    a job is on track to meet its deadline, and dynamically adjusts
    deadlines to the attributes of a specific job, such as page volume. A
    full-featured workflow builder also allows conditional requirements
    within specific workflow process phases.
--  Visually view and set media, stapling and binding in a print job with
    DocEnhancer Ticketer. Logic-based ticketing through DocEnhancer
    enables users to easily and automatically define rules based on the
    properties of documents and contents of databases, ideal for targeted
    marketing efforts that depend on user information such as loyal
    customers receiving higher-quality media. Companies no longer have to
    spend valuable time splitting and re-ordering work to apply specific
    media such as stapling, but can instead keep work in a logical order
    that suits their most important needs, such as postal sorting.

"'What if' is a question that printers, their customers, and in-plants
can no longer tolerate. The need to track, report on, and easily
automate their workflow process is more important than ever to ensure
peace of mind and integrity for themselves and their customers," said
Theresa Lang, vice president solutions & services, Ricoh. "These
latest features of Ricoh's Critical Communications solutions suite
demonstrate our momentum in offering an entire range of solutions for
any company that requires the benefits of piece-level tracking. These
capabilities can also mean the difference between being able to take
on new types of work, while containing, or even cutting costs, or
missing out on opportunities due to inefficient workflows." 
The Critical Communications solutions suite also allows users to: 

--  Achieve 100 percent piece-level tracking and control and produce
    automated reports by mail piece or job
--  Assign workflow and automate job approval as a step within workflow
    using RICOH ProcessDirector
--  Enjoy multivendor support with the connector for Xerox and Kodak
    printers, a feature of RICOH ProcessDirector Express 1.2, which allows
    logic-based ticketing for shop-wide integrity
--  Track, change and report on output on the fly with RICOH TotalFlow
    DocEnhancer Verification Feature and replace time-consuming manual
    tracking documents and reports

For more information about Ricoh's Critical Communications solution
suite, please visit 
About Ricoh 
Ricoh is a global technology company specializing in office imaging
equipment, production print solutions, document management systems
and IT services. Headquartered in Tokyo, Ricoh Group operates in
about 200 countries and regions. In the financial year ending March
2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx.
20 billion USD).  
The majority of the company's revenue comes from products, solutions
and services that improve the interaction between people and
information. Ricoh also produces award-winning digital cameras and
specialized industrial products. It is known for the quality of its
technology, the exceptional standard of its customer service and
sustainability initiatives.  
Under its corporate tagline, imagine. change. Ricoh helps companies
transform the way they work and harness the collective imagination of
their employees.  
For further information, please visit  
Copyright 2013 Ricoh Americas Corporation. All rights reserved. All
referenced product names are the trademarks of their respective
Media Contact:
Tracey Sheehy
Breakaway Communications 
Tel: (212) 616-6003
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