Consumers Energy's new CARE program helping Michigan residents afford and manage monthly energy costs

  Consumers Energy's new CARE program helping Michigan residents afford and
                         manage monthly energy costs

Initiative enrolling as many as 12,500 by end of January

PR Newswire

JACKSON, Mich., Dec. 17, 2013

JACKSON, Mich., Dec. 17, 2013 /PRNewswire/ --Consumers Energy is helping
people afford and manage their monthly energy costs this holiday season and
beyond with Consumers Affordable Resource for Energy (CARE), a new program
that is currently enrolling income-qualified Michigan residents.

"Caring for the communities we serve is our Promise to Michigan, and that
starts with offering resources to help some people stay on top of their
costs," said Patti Poppe, Consumers Energy's vice president of customer
experience, rates and regulation. "CARE is an innovative program that truly
empowers people, not only to get out of an immediate crisis but to stay out of
one in the first place."

CARE provides a variety of assistance through paying past due balances and
offering monthly bill credits, basic tips for energy savings, and
opportunities for energy-efficiency upgrades. The initiative is available to
all Michigan residents who Consumers Energy serves based on income, from
$17,235 for an individual up to $59,445 for a household of eight.

CARE will enroll income-qualified customers through the end of January, and
space is available for up to 12,500.

For more information or to enroll, contact one of three partner agencies in
their area: THAW (877-646-2818), The Salvation Army (
or TrueNorth Community Services (800-379-0221).

"It's important that people know they don't have to wait until they receive a
turn-off notice to get help," said Whitney Skeans, Consumers Energy's customer
assistance coordinator. "The goal of CARE is to make energy more affordable
and therefore easier to manage and pay on time each month."

Consumers Energy, Michigan's largest utility, is the principal subsidiary of
CMS Energy (NYSE: CMS), providing natural gas and electricity to 6.6 million
of the state's 10 million residents in all 68 Lower Peninsula counties.

For more information about Consumers Energy, visit us at or join us on Facebook at

SOURCE Consumers Energy

Contact: Brian Wheeler, 517-788-2394, Or Dan Bishop, 517-788-2395
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