ManageEngine Brings Self-Service Password Solution to Android Devices

  ManageEngine Brings Self-Service Password Solution to Android Devices

       ADSelfService Plus Android App Supports Google Apps, Office 365,
                   , Zoho

  *End users can reset their passwords using their Android smartphones and
  *App synchronizes password changes with various cloud-based applications
  *Download ADSelfService Plus at

Business Wire

PLEASANTON, Calif. -- December 17, 2013

ManageEngine, the real-time IT management company, today announced the launch
of the ADSelfService Plus Android app, a free Android app for enterprises
running the company’s self-service password management solution, ADSelfService
Plus. The native Android app lets end users easily reset their passwords and
unlock their accounts using just their Android smartphones and tablets from
anywhere, anytime — without help desk assistance. The ADSelfService Plus
Android app is available on the Google Play store at The
company also recently announced that ADSelfService Plus now supports
self-service management of passwords across select cloud-based applications.

“With nearly 30 percent of all calls to the help desk being password related,
the cost and productivity loss associated with forgotten passwords and
locked-out accounts has become a huge burden on many organizations,” said
Manikandan Thangaraj, director of product development, ManageEngine. “With
ADSelfService Plus, end users can reset their passwords and regain lost access
on their own — all this from the convenience of their mobile devices.”

ADSelfService Plus for Android

The password reset process in the ADSelfService Plus Android app is highly
secure. Users must answer a set of challenge questions and/or complete the
SMS- or email-based PIN code verification before they can continue the reset
process. The answers to challenge questions and the user’s mobile number and
email ID are collected through a one-time enrollment process. Users can enroll
for password self-service using the app itself.

With the launch of this app, ADSelfService Plus is now available on both iOS
and Android platforms. ADSelfService Plus can also be accessed from other
mobile platforms such as Windows Phone and Blackberry as well as through its
mobile web app.

In addition to the Android app, ADSelfService Plus offers users self-service
password management for various cloud-based applications including Google
Apps, Office 365, and Zoho. Password self-service support for
on-premise systems such as IBM iSeries (AS/400), HP UX, Oracle Database and
Oracle E-Business suite is already available.

ADSelfService Plus can be configured to synchronize Windows Active Directory
passwords with the aforementioned cloud-based applications and on-premise
systems. In turn, IT admins can enforce the domain password policy rules of
Windows Active Directory — or their own corporate password policy — in cloud
applications and non-Windows systems, thus standardizing the security
requirements of a password in a hybrid IT environment. Meanwhile, end users no
longer need to remember multiple passwords.

Pricing and Availability

The ADSelfService Plus Android app is available on the Google Play store at In addition to a fully functional, 30-day evaluation
edition, ADSelfService Plus is available as a Free Edition, Standard Edition
and Professional Edition. Standard Edition prices start at $595 per year for
500 users. Professional Edition prices start at $995 per year for 500 users.
Download ADSelfService Plus at

For more information about ADSelfService Plus, please visit For
more information on ManageEngine, please visit;
follow the company blog at, on Facebook at and on Twitter at @ManageEngine.

About ADSelfService Plus

ADSelfService Plus is a turnkey IT self-service solution that can be easily
implemented by administrators and quickly adopted by end users. It offers
password self-service, self-service directory updater, password expiry
notifier and a people search. It helps the IT help desk by reducing their
chief source of burden — the password reset tickets — and spares the end users
from frustration due to computer downtime. For more information, please visit

About ManageEngine

ManageEngine delivers the real-time IT management tools that empower an IT
team to meet an organization’s need for real-time services and support.
Worldwide, more than 72,000 established and emerging enterprises — including
more than 60 percent of the Fortune 500 — rely on ManageEngine products to
ensure the optimal performance of their critical IT infrastructure, including
networks, servers, applications, desktops and more. ManageEngine is a division
of Zoho Corp. with offices worldwide, including the United States, India,
Japan and China. For more information, please visit; follow the company blog at, on Facebook at and on Twitter at @ManageEngine.

ManageEngine is a trademark of Zoho Corp. All other brand names and product
names are trademarks or registered trademarks of their respective companies.

Tags: ManageEngine, real-time IT, Zoho, ADSelfService Plus, Android, Active
Directory, iOS, mobile devices, IBM iSeries, HP UX-11, password management,
BYOD, IT management, application performance management, user experience
monitoring, cloud, virtualization, network management, server management


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Dottie O’Rourke, 650-344-1260
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