Leading Telecommunications Company in the Philippines Selects Nemo CEM
OULU, Finland, December 16, 2013
OULU, Finland, December 16, 2013 /PRNewswire/ --
Anite's Nemo CEM Solution provides operators with advanced customer experience
Anite, a global leader in wireless network testing technology, today announced
that a leading telecommunications company in the Philippines has selected
Anite's Nemo CEM Solution for monitoring the wireless network performance and
services to gauge the Quality of Experience (QoE) of their subscribers.
With Nemo CEM Solution operators can easily and discreetly collect QoE data
directly from their customers' smartphones and gain a better understanding of
their customers' problems and expectations. Nemo CEM Solution is installed and
controlled Over-the-Air on commercial phones enabling a high number of agents
collecting large amounts of data. It supports all major smartphone operating
systems, including Android and iOS.
Operators can identify clearly when and where problems occur and save time by
identifying which issues are caused by the device and which by the network.
With the solution embedded on subscribers' devices, operators can engage their
customers in the quality management processes and more confidently guarantee a
high quality of service.
Heikki Koivuaho, Senior Vice President - Global Sales and Marketing of Anite
Finland, says: "In today's competitive market, providing the best customer
experience is a key challenge and the need amongst our customers for a truly
end-user focused approach is increasing. We are pleased that Nemo CEM Solution
has been selected by a leading operator in the Philippines for monitoring the
Anite provides a comprehensive range of critical IT solutions to the Wireless
and Travel sectors across the globe. Listed on the London Stock Exchange,
Anite develops and implements software as well as provides consultancy,
systems integration and managed services to ensure that our customers operate
effectively and securely. By using the latest technologies to deliver quality
and cost-effective solutions, Anite meets customers' specific requirements and
realises tangible results for its clients.
Anite's Network Testing business provides cutting-edge network measurement
systems and solutions globally under the Nemo brand to a wide range of
customers including mobile operators, network equipment manufacturers, service
contractors and regulatory bodies.
Headquartered in the UK, Anite has offices in 16 countries across Europe,
America, Asia and the Middle East. For more information, please visit the
company's web site: http://www.anite.com/nemo .
Contact: Mr. Jari Keskimaula, Marketing Director, Tel. +358-40-565-4523,
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