NTT Communications' Arcstar UCaaS to Enhance Communication Efficiency and
Flexibility at All Nippon Airways
TOKYO, Dec. 11, 2013
TOKYO, Dec. 11, 2013 /PRNewswire/ --
- Cloud-based Voice Service Will Generate Significant Cost Reductions in
Global Operations -
NTT Communications Corporation (NTT Com), the ICT solutions and international
communications business within NTT (NYSE: NTT), announced on December 11 it
will deliver a cloud-based unified voice-communication solution incorporating
its "Arcstar UCaaS" ( http://www.ntt.com/a_ucaas_e/ ) (unified communications
as a service) and other technologies, which All Nippon Airways (ANA) Group
employees will use for highly efficient and flexible communications at
offices, airports and remote locations worldwide. Services will be introduced
sequentially starting in 2014.
(Image: http://prw.kyodonews.jp/opn/release/201312106913/ )
Arcstar UCaaS is a unified communications service that can be utilized on a
global seamless basis. It incorporates a comprehensive range of communication
capabilities, including messaging for sending/receiving text messages, a
presence function that shows a potential recipient's location and
communication status for selecting the most suitable communication method, a
BYOD (bring your own device) function to enable user-selected devices and
conferencing methods, and much more.
NTT Com's solution for ANA will facilitate access to internal and external
lines from office and remote IP phones, as well as smartphones and tablets.
Cloud-based address books can be accessed securely from mobile devices. A MDM
(mobile device management) function will provide remote device lock, remote
data deletion and other security measures for lost or misplaced smartphones
and tablets. Services will be provided via cloud infrastructure, which will
ensure scalability and quick, flexible changes, such as the addition of new
The ANA Group expects to use NTT Com's Arcstar UCaaS-based solution to
strengthen its global operational efficiency. It envisions significant cost
savings by converting private branch exchanges (PBX) in individual offices to
a unified cloud system, and including audio data to its global closed network
known as "Arcstar Universal One" ( http://www.ntt.com/universalone_e/ ) and
currently provided by NTT Com.
The ANA Group's global operations encompass, as of November 2013, 63
international passenger routes and 996 international passenger flights per
week, 112 domestic-Japan passenger routes and 808 domestic-Japan passenger
flights per day, and 33,000 pilots, cabin attendants, ground staff and
engineers working in indoor and outdoor environments at airports worldwide.
Aiming to raise productivity and increase service quality, ANA is introducing
ICT infrastructure that supports these diverse environments, including
smartphones and tablets.
ANA selected NTT Com's cloud-based unified voice-communication solution
incorporating Arcstar UCaaS as an ICT infrastructure that will respond
flexibly to the airline's expanding needs for communications that enhance
operations with increased convenience and cost savings.
"ANA aims to become the world's leading airline group in terms of customer
satisfaction and value creation, so our employees must have access to fast,
reliable communications regardless of their location or environment," said
Takanori Yukishige, Senior Vice President, Innovation and IT Strategy, ANA.
"We highly evaluated NTT Com's track record with global infrastructure and its
capabilities as a global unified communications provider. NTT Com's cloud
services enable variable ICT costs and flexible upgrades, making them highly
suitable as ICT infrastructure for enhancing operations on an accelerated
Information on Arcstar UCaaS may be found at http://www.ntt.com/a_ucaas_e/
Information on Arcstar Universal One may be found at
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud
services to optimize the information and communications technology (ICT)
environments of enterprises. These offerings are backed by the company's
worldwide infrastructure, including leading global tier-1 IP network, Arcstar
Universal One (TM) VPN network reaching 160 countries/regions, and over 150
secure data centers.
www.ntt.com | www.twitter.com/nttcom | www.facebook.com/nttcomtv |
Contact: (Ms.) Akiko Kudo, (Mr.) Kota Yamashita, Public Relations, NTT
Communications Corporation, Tel: +81-3-6700-4010, e-mail: firstname.lastname@example.org
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