Polaris’ Customer Business eXchange (CBX) Cited as One of Only a Few Vendors That Has Built Omnichannel Apps

  Polaris’ Customer Business eXchange (CBX) Cited as One of Only a Few Vendors
  That Has Built Omnichannel Apps

  Featured amongst Internet and Cross-Channel Banking Solution providers in
                     Independent Research Group’s Report

Business Wire

JERSEY CITY, N.J. & LONDON & CHENNAI, India -- December 10, 2013

Polaris Financial Technology Limited, a leader in products, solutions and
services that enable unprecedented operational productivity for the global
Financial Services industry, announced that Forrester Research, Inc. featured
the Customer Business eXchange (CBX) product from its iGTB division amongst
Internet and Cross-Channel Banking Solution providers. Polaris’ CBX from iGTB
was cited in Forrester Research, Inc.’s October 2013 report titled “Market
Overview: Off-the-shelf Channel Banking Solutions can Differentiate and Manage

To help application delivery teams involved in selecting and delivering
channel solutions for Internet, cross-channel, and mobile banking solutions,
Forrester surveyed fifteen vendors who have a total of fourteen
Internet/cross-channel banking solutions and nine mobile banking offerings.

Analyzing the Internet and cross-channel function-rich banking solutions, the
Forrester report mentions that, while a number of vendors offer mobile apps,
only a few — such as Polaris — have built omnichannel apps. Polaris’ solution
includes apps that can carry metadata for using the apps in different
channels. Polaris was cited along with other vendors as offering broader
solutions that support both web and mobile channels and also directly supports
additional channels, including ATM, branch, call center, kiosks, or some
combination thereof.

Speaking at the occasion, Manish Maakan, Chief Executive Officer, Polaris iGTB
said, “We believe that the recognition by Forrester of iGTB as one of only a
few vendors that has built omnichannel apps is a clear reflection of iGTB’s
growing footprint in the financial technology space. With a configurable user
interface for both banks and corporate users, CBX provides a unique customer
experience through an Omni-channel solution for mobile devices and tablets as
well as online. Leveraging CBX, both corporate and retail customers can have
all their transaction needs seamlessly integrated or deploy just one element
to improve an existing offering, through a consolidated next generation portal
for the corporate user. We believe that the citation in this well-researched
and comprehensive report underlines our growing position as the ideal
technology partner for global financial institutions.”

Forrester reports the business functionality of Polaris’ CBX as having (close
to) strong capabilities in retail banking requirements, corporate banking
requirements and private banking requirements, and mobile payment
capabilities, product catalog and single view on the customer. Polaris’
solution also displayed (close to) strong capabilities in the Hybrid Apps, Web
Apps, and NFC support in the mobile channel support category, CX configuration
and CX personalization in the customer experience category, and Back-end
integration tools in the process and integration category.

Forrester defines a cross-channel banking platform as, “A front-end solution
that enables interactions and transactions via the web and other channels in a
cross-channel fashion, works with existing back-end solutions such as core
banking to deliver their functionality, and potentially offers additional
front-end-specific capabilities such as account aggregation, content
management, or product overviews and infrastructure for purposes like security
and integration.”

Polaris’ CBX is an installed multi-currency and multi-lingual commercial
banking solution meeting that definition, which supports the key product lines
including payments, liquidity, collection & receivables, trade, supply chain
finance, and treasury, and so allows banks to bridge the gap between product
processing engines, organized for efficiency, and serving the corporation’s or
individual’s value-chain needs, often cutting across multiple products.

About Polaris Financial Technology Ltd

Polaris Financial Technology Limited is a global leader in Financial
Technology for Banking, Insurance and other Financial Services. With over 25
years of expertise in building a comprehensive portfolio of products, smart
legacy modernization services and consulting, Polaris owns the largest set of
Intellectual Property for a comprehensive product suite. iGTB is the world's
first complete Global Transaction Banking platform, used by the world's top
transaction banks.

This makes Polaris the chosen partner for 9 of the top 10 global banks and 7
of the top 10 global insurance companies. The company has a global presence
through its 40 relationship offices across 30 countries, 6 international
development centers and 8 fully owned Business Solution centers. Polaris has a
talent strength of over 13,000 solution architects, domain and technology
experts. For more information, please visit http://www.polarisFT.com/


Polaris Financial Technology Ltd
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