East of England Co-operative Selects Galleria to Optimize its Merchandising Strategy and Improve the Customer Experience Business Wire CHICAGO -- December 10, 2013 Galleria Retail Technology Solutions, the leading provider of retail and category planning, automation and optimization solutions, today announced that East of England Co-operative Society, the largest independent retailer in East Anglia, has chosen Galleria to enhance its merchandising strategy and improve the customer experience. East of England Co-operative Society will implement Galleria’s Intelligent Store Optimization (ISO), Customer Centric Merchandising (CCM), Promotional Display Optimization (PDO), Store Operations Workbench (SOW) and Galleria Foundation Services (GFS) in over 130 food stores and supermarkets located in Norfolk, Suffolk and Essex, England. “We are excited to be working in partnership with Galleria to support the development of our retail strategies,” said John Dixey, IT Development Controller, East of England Co-op. “The combination of Galleria solutions and analytics will enable us to tailor our retail offering and better meet our customer needs. Producing store specific planograms is essential to execute those strategies and achieve the benefits of store-level planning. Using Galleria’s solutions, we can ensure the product offering and inventory levels reflect local needs, sales patterns and space available in each store while improving product availability and limiting wastage.” East of England Co-operative Society selected Galleria as its preferred solution provider due to its uniquely comprehensive product offering which includes the umbrella product GFS. GFS represents the central hub for data repository which offers a multifaceted workflow management system covering business process, security and integration with the other business systems used by East of England Co-operative Society. In order to execute an extensive merchandising strategy across its food retail estate, East of England Co-operative Society selected Galleria’s CCM solution which will enable it to automate the production of store-specific planograms centered on customer assortments across ambient and fresh categories. This solution links seamlessly with Galleria’s SOW program to intelligently deliver information to stores via a web service, increasing store compliance through individual planogram distribution. Ultimately, these activities will drive customer loyalty and satisfaction through improved product relevance and availability at a store-specific level. The deployment of CCM and GFS enables micro space within stores to be effectively exploited. East of England Co-operative Society intends to build on the optimization of micro space within their stores through the use of the ISO solution from Galleria. East of England will be able to implement automated macro space organization on a store-specific level while transparent “what if” analysis will enable them to fully comprehend the financial impact of any changes to their bottom line. “As East of England Co-op continues to become more customer-centric, it can no longer run on generic planograms based on enterprise averages,” said Ian Duncan-Lewis, CEO, Galleria. “Macro and micro space analysis are components that must be in place in order to execute an efficient customer-centric merchandising and assortment strategy to boost sales and satisfy customers. Our automated solution makes it possible for retailers to maintain centralized control and supply chain efficiencies, while taking into consideration local influence and demand. Ultimately, Galleria’s application will enable East of England Co-op to provide a better in-store experience by efficiently providing the exact products each customer desires.” About Galleria Retail Technology Solutions Galleria is the leading provider of retailer and vendor category planning, automation and optimization solutions and consulting services. With its comprehensive product suite, Galleria provides customer-focused solutions for data warehousing and management, workflow management, clustering, automated and optimized assortment and space planning supported by detailed analytics and reporting solutions designed to meet the needs of retailers and vendors. The net result is that users realize significant benefits including: increased sales, enhanced margins, reduced waste/mark-down and accelerated inventory turns. Galleria’s flexible solutions can be hosted by Galleria and/or operated as both desktop and integrated solutions and/or provided as pure consultancy services. Galleria currently works with many of the world’s leading retailers and vendors including Atlantic & Pacific, Giant Eagle, Maxima, M.Video, Morrisons, One Stop, Safeway, Tesco and Unilever. For more information about Galleria, visit www.galleria-rts.com or dial 1-866-397-0546 About East of England Co-operative Society The East of England Co-operative Society is the largest independent retailer in East Anglia, England and has over 200 trading outlets which are located in more than 70 towns and villages in the UK including the three regional centers of Norwich, Ipswich and Colchester. The Society is one of the largest independent Co-operative Societies in the UK with an annual turnover in excess of £350 million, and employs around 4,700 local people. It has an influence that stretches from North Norfolk to East Essex covering 2,000 square miles of East Anglia. The Society’s diverse business activities include: supermarkets, food stores and post offices, online electrical, travel, pharmacy, optical and funeral branches, petrol forecourts, and an Events and Conference Centre, as well as Easier Living Mobility Centers. For more information, visit www.eastofengland.coop Contact: Media Contact: Galleria Retail Technology Solutions Rochelle Ellis +44 (0)1270 824 469 +44 (0)7964 906 121 Marketing Manager www.galleria-rts.com
East of England Co-operative Selects Galleria to Optimize its Merchandising Strategy and Improve the Customer Experience
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