East of England Co-operative Selects Galleria to Optimize its Merchandising
Strategy and Improve the Customer Experience
CHICAGO -- December 10, 2013
Galleria Retail Technology Solutions, the leading provider of retail and
category planning, automation and optimization solutions, today announced that
East of England Co-operative Society, the largest independent retailer in East
Anglia, has chosen Galleria to enhance its merchandising strategy and improve
the customer experience. East of England Co-operative Society will implement
Galleria’s Intelligent Store Optimization (ISO), Customer Centric
Merchandising (CCM), Promotional Display Optimization (PDO), Store Operations
Workbench (SOW) and Galleria Foundation Services (GFS) in over 130 food stores
and supermarkets located in Norfolk, Suffolk and Essex, England.
“We are excited to be working in partnership with Galleria to support the
development of our retail strategies,” said John Dixey, IT Development
Controller, East of England Co-op. “The combination of Galleria solutions and
analytics will enable us to tailor our retail offering and better meet our
customer needs. Producing store specific planograms is essential to execute
those strategies and achieve the benefits of store-level planning. Using
Galleria’s solutions, we can ensure the product offering and inventory levels
reflect local needs, sales patterns and space available in each store while
improving product availability and limiting wastage.”
East of England Co-operative Society selected Galleria as its preferred
solution provider due to its uniquely comprehensive product offering which
includes the umbrella product GFS. GFS represents the central hub for data
repository which offers a multifaceted workflow management system covering
business process, security and integration with the other business systems
used by East of England Co-operative Society.
In order to execute an extensive merchandising strategy across its food retail
estate, East of England Co-operative Society selected Galleria’s CCM solution
which will enable it to automate the production of store-specific planograms
centered on customer assortments across ambient and fresh categories.
This solution links seamlessly with Galleria’s SOW program to intelligently
deliver information to stores via a web service, increasing store compliance
through individual planogram distribution. Ultimately, these activities will
drive customer loyalty and satisfaction through improved product relevance and
availability at a store-specific level.
The deployment of CCM and GFS enables micro space within stores to be
effectively exploited. East of England Co-operative Society intends to build
on the optimization of micro space within their stores through the use of the
ISO solution from Galleria. East of England will be able to implement
automated macro space organization on a store-specific level while transparent
“what if” analysis will enable them to fully comprehend the financial impact
of any changes to their bottom line.
“As East of England Co-op continues to become more customer-centric, it can no
longer run on generic planograms based on enterprise averages,” said Ian
Duncan-Lewis, CEO, Galleria. “Macro and micro space analysis are components
that must be in place in order to execute an efficient customer-centric
merchandising and assortment strategy to boost sales and satisfy customers.
Our automated solution makes it possible for retailers to maintain centralized
control and supply chain efficiencies, while taking into consideration local
influence and demand. Ultimately, Galleria’s application will enable East of
England Co-op to provide a better in-store experience by efficiently providing
the exact products each customer desires.”
About Galleria Retail Technology Solutions
Galleria is the leading provider of retailer and vendor category planning,
automation and optimization solutions and consulting services. With its
comprehensive product suite, Galleria provides customer-focused solutions for
data warehousing and management, workflow management, clustering, automated
and optimized assortment and space planning supported by detailed analytics
and reporting solutions designed to meet the needs of retailers and vendors.
The net result is that users realize significant benefits including: increased
sales, enhanced margins, reduced waste/mark-down and accelerated inventory
turns. Galleria’s flexible solutions can be hosted by Galleria and/or operated
as both desktop and integrated solutions and/or provided as pure consultancy
services. Galleria currently works with many of the world’s leading retailers
and vendors including Atlantic & Pacific, Giant Eagle, Maxima, M.Video,
Morrisons, One Stop, Safeway, Tesco and Unilever.
For more information about Galleria, visit www.galleria-rts.com or dial
About East of England Co-operative Society
The East of England Co-operative Society is the largest independent retailer
in East Anglia, England and has over 200 trading outlets which are located in
more than 70 towns and villages in the UK including the three regional centers
of Norwich, Ipswich and Colchester.
The Society is one of the largest independent Co-operative Societies in the UK
with an annual turnover in excess of £350 million, and employs around 4,700
local people. It has an influence that stretches from North Norfolk to East
Essex covering 2,000 square miles of East Anglia.
The Society’s diverse business activities include: supermarkets, food stores
and post offices, online electrical, travel, pharmacy, optical and funeral
branches, petrol forecourts, and an Events and Conference Centre, as well as
Easier Living Mobility Centers.
For more information, visit www.eastofengland.coop
Galleria Retail Technology Solutions
+44 (0)1270 824 469
+44 (0)7964 906 121
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