Lukoil Relies on NCR to Deliver Superior Customer Experiences, Enabling
Speedy installation of NCR POS software and hardware in Belgium and across
Central and Eastern Europe future-proofs Lukoil service station convenience
stores and increases operational efficiency
DULUTH, Ga. -- December 10, 2013
NCR Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, announced today that Lukoil, one of the world’s largest oil and
gas providers, is improving the customer experience and increasing operational
efficiency by deploying NCR’s latest point of sale (POS) software and hardware
for petroleum and convenience stores.
NCR’s POS solution will be implemented at more than 170 petrol station
convenience stores in Belgium by the end of 2013. The relationship between NCR
and Lukoil is also expanding in Central and Eastern Europe (CEE) as legacy POS
equipment is updated to the new NCR technology. This covers more than 400
sites in six countries, including the Czech Republic, Poland, Slovakia,
Hungary and Luxembourg
The challenge for Lukoil was to quickly replace its legacy POS services with a
future-proof solution that provides an agile, flexible method of improving
customers’ shopping experiences. This increases efficiency of in-store
operations and helps Lukoil grow its business.
The NCR solution provides all these features, as well as facilitating
cross-functional promotions and rewarding customers for their loyalty when
visiting Lukoil petrol station convenience stores. It also provides a platform
for Lukoil to utilize a NCR Software as a Service (SaaS) solution, as Lukoil
seeks to further enhance the shopper experience in the future.
“Customers increasingly demand more from their visit to petrol stations and
convenience stores, and assume that mobile and self-service alternatives will
be available,” said Bulat Subaev, Managing Director for Central Europe and
Benelux at Lukoil. “Our focus is to provide an outstanding customer experience
when they visit our facilities, and run our business effectively and
efficiently so we can grow. Our strategic relationship with NCR meant that we
were able to quickly deploy an innovative, future-proof POS solution that
provides outstanding value to our customers and the Lukoil business.”
Lukoil has grown considerably in CEE as the service station convenience market
continues to provide opportunities for businesses to grow by meeting the needs
”Lukoil is leading the market as they grow their already extensive
international service station business and provide an engaging customer
experience,” said Ronen Levkovich, EMEA vice president of retail sales at NCR.
“Extending the relationship with Lukoil into Belgium and across CEE, and
providing our latest POS solutions, opens the door to more innovation. Our
focus is to help customers, such as Lukoil, build more efficient, profitable
and connected businesses.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables more than 450 million transactions daily across the retail, financial,
travel, hospitality, telecom and technology industries. NCR solutions run the
everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 26,000 employees and does
business in 180 countries. NCR is a trademark of NCR Corporation in the United
States and other countries.
Web site: www.ncr.com
Twitter: @NCR_UK, @NCRCorporation
Andy Phillips, 0207 7258248
Tony Carter, 678.808.6984
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