BBVA Compass wins Best in Mobile Functionality Award from Javelin Strategy &
- Annual analysis compares the top 25 U.S. retail financial institutions
- BBVA Compass recognized for wide range of mobile banking features
HOUSTON, Nov. 21, 2013
HOUSTON, Nov. 21, 2013 /PRNewswire/ -- BBVA Compass won the 2013 Best in
Mobile Functionality Award in Javelin Strategy & Research's sixth annual
Mobile Banking Financial Institution Scorecard, which was released Thursday.
The recognition is the latest endorsement of the bank's mobile banking
offerings as one of the most comprehensive available today. Earlier this year,
American Banker listed the bank's app among the top 10 in the market based on
its features, design and ease of use.
"This award speaks to the ease and simplicity that we strive to bring our
customers, allowing them to do business with us anywhere, anytime," said BBVA
Compass Chairman and CEO Manolo Sanchez. "It represents our significant
momentum in the mobile space and underscores the premium we put on innovation
across our bank."
Javelin's scorecard compares the top 25 U.S. retail financial institutions
across six critical areas: mobile banking functionality, mobile banking
accessibility, mobile banking tablet ratings, mobile banking smartphone
ratings, text banking and alert platforms. The independent research firm
lauded BBVA Compass for its wide range of features in money movement and
advanced capability categories, such as mobile photo bill pay, adding bill-pay
payees, and the ability to enroll in mobile banking using only a mobile
"Mobile banking services continue to be a hotly contested service to attract
customers," said Mary Monahan, executive vice president and research director
of mobile at Javelin Strategy & Research."Only 4 percent of all financial
institutions Javelin interviewed were offering the ability to enroll in mobile
banking using a mobile device. BBVA Compass saw a missed opportunity and began
to offer this feature to meet consumers' increasing expectations of an
Alex Carriles, director of Self-Service Channels for BBVA Compass, said the
bank expects similar recognition from industry experts and customers in 2014
as it nears completion on a variety of mobile solutions, including electronic
payments, international wire transfers and CD openings. "We are creating a
sophisticated platform of comprehensive digital banking solutions," Carriles
Javelin's study showed strong growth in mobile banking adoption in 2013 as
financial institutions bolstered their offerings and consumers continued to
migrate to digital channels. A copy of Javelin's complete Mobile Banking
Scorecard can be found at http://www.javelinstrategy.com/brochure/302.
Mobile Banking: Message and Data Rates May Apply. Please check with your
wireless carrier about such fees.
About Javelin Strategy & Research
The Javelin Scorecard Award designations are determined entirely by the
results of the interviews, website research, and consumer app ratings
described in the study and do not represent opinions or endorsements by
Javelin Strategy & Research or its staff.
About BBVA Group
BBVA Compass is a subsidiary of BBVA Compass Bancshares Inc., a wholly owned
subsidiary of BBVA (NYSE: BBVA) (MAD: BBVA). BBVA is a customer-centric global
financial services group founded in 1857. The Group has a solid position in
Spain, is the largest financial institution in Mexico and has leading
franchises in South America and the Sunbelt region of the United States. Its
diversified business is geared toward high-growth markets and relies on
technology as a key sustainable competitive advantage. Corporate
responsibility is at the core of its business model. BBVA fosters financial
education and inclusion, and supports scientific research and culture. It
operates with the highest integrity, a long-term vision and applies best
practices. The Group is present in the main sustainability indexes. More
information about the BBVA Group can be found at www.bbva.com.
About BBVA Compass
BBVA Compass is a Sunbelt-based financial institution that operates 687
branches, including 351 in Texas, 90 in Alabama, 78 in Arizona, 64 in
California, 45 in Florida, 38 in Colorado and 21 in New Mexico. BBVA Compass
ranks among the top 25 largest U.S. commercial banks based on deposit market
share and ranks among the largest banks in Alabama (2nd), Texas (4th) and
Arizona (5th). BBVA Compass has been recognized as one of the leading small
business lenders by the Small Business Administration and was recently awarded
the 2013 Celent Model Bank Award for its new core banking platform. Additional
information about BBVA Compass can be found at www.bbvacompass.com.
BBVA Compass is a trade name of Compass Bank, member FDIC.
SOURCE BBVA Compass
Contact: Ralph Evans, Corporate Communications, Tel. 205.297.3038,
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