Jean Coutu Group chooses Microsoft Dynamics for Retail to streamline operations

     Jean Coutu Group chooses Microsoft Dynamics for Retail to streamline

Canadian pharmacy chain picks Microsoft solution for its ease of use and

PR Newswire

REDMOND, Wash., Nov. 21, 2013

REDMOND, Wash., Nov. 21, 2013 /PRNewswire/ -- The Jean Coutu Group Inc. (PJC),
one of the most trusted names in Canadian pharmacy retailing, has selected
Microsoft Dynamics for Retail to manage all its retail operations, from its
headquarters down to the point of sale (POS) devices in stores. The company
chose Microsoft Dynamics for its familiarity, flexible architecture that
enables easy integration and simplicity that gives people a RoleTailored
experience, which is an element of the solution that surfaces relevant
information based on the user's role. PJC will deploy Microsoft Dynamics to
more than 400 stores, 3,000 POS systems and 11,500 devices with implementation
to start in 2014.


"We knew we wanted a system that we could scale for future growth and gave
people across the company the information they need to do their jobs.
Microsoft Dynamics provides that flexibility along with an easy, familiar
interface," said Alain Boudreault, vice president and chief information
officer, Jean Coutu Group. "This will help us better serve our customers now
and in the future."

PJC employs more than 19,000 people and operates a network of more than 400
franchised stores in the Canadian provinces of Quebec, New Brunswick and
Ontario under the banners of PJC Jean Coutu, PJC Clinique, PJC Sante and PJC
Sante Beaute. Besides running these retail operations, PJC also responds to
the needs of its franchise network by providing an array of technical and
professional support services, as well as the supply, warehousing and delivery
of products.

PJC needed a new, integrated system to manage its retail operation because its
current system was reaching the end of its life. The company was looking for
one solution to cover the whole spectrum of retail operations. As the
selection process began, PJC managers discovered that one solution for all
their needs was nearly impossible to find, and they decided to consider two
solutions: one for the retail headquarters and store management, and one for
the POS. However, after they found that Microsoft Dynamics for Retail would
meet all of PJC's needs in one solution, the decision became very simple.

"The fact that Microsoft is providing us with an end-to-end solution makes it
so much easier to envision our future technology plans and the future of our
retail business," Boudreault said. "We are also considering deploying Windows
tablets as part of our overall mobile POS strategy and are excited at the
potential Microsoft can bring to PJC."

More information about how organizations are turning to Microsoft technology
is available on the Microsoft Customer Spotlight newsroom.

Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in
software, services and solutions that help people and businesses realize their
full potential.

SOURCE Microsoft Corp.

Contact: Rapid Response Team, Waggener Edstrom Worldwide, (503) 443-7070,
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