PR Newswire/Les Echos/ INFOSYS LIMITED Regd, Office: Electronic City, Hosur Road, Bangalore - 560 100, India. Tel: 91 80 2852 0261 Fax: 91 80 2852 0362 www.rnfosys.con TO ALL STOCK EXCHANGES-BY FACSIMILE BOMBAY STOCK EXCHANGE LIMITED -022 2272 3121/ 2272 2037 NATIONAL STOCK EXCHANGE OF INDIA LIMITED-022 2659 8237/ 2659 8238 NEW YORK STOCK EXCHANGE NYSE EURONEXT LONDON NYSE EURONEXT PARIS November 21, 2013 Dear Sirs/Madam, Sub: Press Release Please find attached the press release titled "Infosys and BT Win UK's National Outsourcing Association Award for Field Engineer Mobility Solution" This is for your information and records. Yours sincerely, For Infosys Limited Parvatheesam K Chief Risk Officer & Company Secretary Infosys and BT Win UK's National Outsourcing Association Award for Field Engineer Mobility Solution London, UK - November 21, 2013: The National Outsourcing Association (NOA) has presented Infosys and BT with the 2013 award for excellence in telecommunication, utilities and hi-teck outsourcing. The project has made it easier for BT's 20,000-strong field engineers to work on the move and has led to significant productivity improvements. Highlights * The solution addressed the inefficiencies and costs associated with traditional ways of coordinating, managing and tracking the workload of a mammoth field force * Infosys and BT collaborated to improve the field engineer's experience and accelerated response rates by taking a transformational approach to field management * The system leverages advances in mobility and uses a new device agnostic system to enable the field force to dynamically react to change requests * An easy to use, intuitive user interface also helped accelerate learning cycles * The solution is well on its way to delivering productivity improvements of more than 30 percent Quotes Kerry Hallard, Director of the National Outsourcing Association: "This winning submission demonstrated that Infosys has a clear understanding of BT's challenges and business objectives. Together with a well-defined strategy to achieve those objectives and a genuinely innovative approach to the project, Infosys and BT established a joint innovation pod. This strategic and innovative approach has resulted in a solution which has contributed to significant cost savings and return on investment." Anand Nataraj, Senior Vice President and Head of Telecom, Infosys: "The success of the project shows how a transparent, open and collaborative partnership can lead to transformational results. This project is one of the most innovative field force management programmes in the telecom industry and demonstrates the innovation and significant value that Infosys can bring to its clients." The content and accuracy of news releases published on this site and/or distributed by PR Newswire or its partners are the sole responsibility of the originating company or organisation. Whilst every effort is made to ensure the accuracy of our services, such releases are not actively monitored or reviewed by PR Newswire or its partners and under no circumstances shall PR Newswire or its partners be liable for any loss or damage resulting from the use of such information. All information should be checked prior to publication. -0- Nov/21/2013 09:12 GMT
Infosys and BT Win UK’s National Outsourcing Association Award for Field Engineer Mobility Solution
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