Employee Confidence Continues to Rise Among Office and Administrative
Employees in Q3
ATLANTA, Nov. 19, 2013
ATLANTA, Nov. 19, 2013 /PRNewswire/ -- The Randstad Office and Administration
Employee Confidence Index, a measure of overall confidence among the sector's
employees in the U.S., continued to rise in the third quarter, increasing
almost two points to 55.9. The survey was conducted online by Harris
Interactive among 362 office and administrative employees. Data was collected
July 9-11, August 5-7 and September 9-11, 2013, and thus does not reflect the
attitudes of employees during and after the government shutdown.
In the third quarter report, more office and administrative workers believe
the economy is improving, rising five percentage points to 34 percent from the
second quarter of 2013. In addition, 65 percent of respondents expressed they
were confident about the future health of their current employers, rising
three percentage points from the previous quarter.
"Over the last few years, many accounting departments consolidated positions,
leaving managers to handle the responsibilities typically covered by accounts
payable and accounts receivable clerks. However, we are seeing increasing
demand from our clients wanting to add support roles back into the equation,"
said Phyllis Finley, Executive Vice President at Randstad US. "We have also
seen an increase in the need for part-time accounting support and part-time
medical administration personnel because of new reporting requirements, and
the upcoming implementation of the Affordable Care Act."
Q3 2013 Survey Highlights:
Office and Administrative Employee Confidence in the Strength of the Economy
Rises in Q3
oMore than a third (34%) of office and administrative workers believe the
economy is getting stronger, rising five percentage points from the
previous quarter's reading.
Consistent Percentage of Workers Believe More Jobs Are Available
oOver one-in-five (21%) office and administrative workers believe there are
more jobs available, falling just one percentage point from the second
quarter of 2013. Meanwhile, over four-in-10 (44%) workers believe there
are fewer jobs available, falling three percentage points from the
previous quarter's readings.
Administrative Workers' Confidence in Ability to Find Jobs Rises Slightly in
oWhen asked how optimistic they are in their ability to find employment, 40
percent of administrative workers indicate that they are confident they
could find a job, rising one percentage point from the second quarter of
Administrative Workers' Confidence in Their Employers' Future Rises
oA majority of administrative workers (65%) feel confident in the future of
their current employer, rising three percentage points from the previous
Slightly Fewer Administrative Workers Likely to Job Search
oDropping three percentage points from the previous quarter, 28 percent of
administrative workers say they are likely to look for a new job in the
next 12 months. Meanwhile, more than half (57%) say they are not likely to
look for a job, a rise of two percentage points from the previous quarter.
This survey was conducted online within the United States by Harris
Interactive on behalf of Randstad from July 9-11, August 5-7 and September
9-11, 2013, among 3,163 adults 18 and older of which 362 are employed in
office and administrative positions. This online survey is not based on a
probability sample and therefore no estimate of theoretical sampling error can
be calculated. For complete survey methodology, including weighting variables,
please contact firstname.lastname@example.org.
About Randstad Office and Administration
Across the board, Randstad helps companies match the right people with the
right jobs. We provide the expertise, the qualified talent pool and the
dedicated commitment to making superior matches at a reasonable cost to
companies. And we do it on the basis that best suits your needs. Whether
you're looking for administrative and clerical support, or the highest caliber
talent to fill higher-level jobs, we make it our business to develop office
staffing solutions that work. Our exceptional resources allow us to fill an
extensive range of general office and executive positions.
About Randstad US
Randstad US is a wholly owned subsidiary of Randstad Holding nv, a $22.0
billion global provider of HR services. As the third largest staffing
organization in the US, Randstad holds top positions in permanent placement,
office and administrative, IT and accounting and finance. From professional
services, commercial staffing, recruitment process outsourcing, to managed
services and more, Randstad delivers a comprehensive range of temporary,
temporary-to-hire, permanent placement and outsourced placement services. With
its 5,660 employment experts, Randstad puts an average of nearly 100,000
people to work in the U.S. each week, through its network of more than 900
branches and client-dedicated locations.
Learn more at www.randstad.com and access Randstad's panoramic US thought
leadership knowledge center through its Workforce360 site that offers valuable
insight into the latest economic indicators and HR trends shaping the world of
Contact: Media Contact(s): Marie Difrancesco, (212) 798-9835,
email@example.com, Lesly Cardec, (954) 308-6302,
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